Camping World repair turns into nightmare

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This video is pure amateur hour, but it’s hard to stop watching after this Camping World customer begins to show the incredibly shoddy work done on his fifth wheel trailer. He says he paid a total of $14,000 to have the RV fixed to have it be more functional and increase its value.

As many of the commenters note, the repair likely ruined the RV, making it not roadworthy and maybe even worthless.

If you have a few minutes, watch this. Unfortunately the man who recorded and posted the video did not say where this particular Camping World is located. As one commenter wrote, “Time to get lawyered up, Buddy.”

https://youtu.be/dW_8bLfjeKw

##RVT831


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Mindy
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Mindy

If you go to Justice court to get compensation for service issues, do you have the Service Manager served with the papers?

Jillie
Guest
Jillie

Never had a problem with camping world. Wow. But I do need to do a revamp on my bathroom and am thinking of taking it to General RV who does do this work. Everything else no problem. Wow. Next time if you do not like camping world then take it to an RV dealership. No duh there.

Glenn
Guest
Glenn

I just got my NEW 5th Wheel back from CW. They cut holes in my sidewall, the unit filled with 14 gallons of propane from a leaking hose connection, they destroyed 6 AGM batteries and about $5,000 was stolen from the RV. All of that is only the tip of the iceberg! I’d like to talk to you about the possibility of teaming up on a lawsuit!

Travilenman
Guest
Travilenman

His bill at the beginning shows this was done at the WOOD VILLAGE CW, which is on I-84 in Portland Oregon. BEWARE NEWBIES and OLD-TIMERS of CW & LEMONIS, all he wants is your $$$$$….

Mike
Guest
Mike

Preserve the evidence. Retain a independent expert to access the workmanship, damages and estimate of value. The expert will take quality photos. The cost if you prevail in the courts will be passed to the defendants. Good luck

maury
Guest
maury

take it to another camping world dealership and tell them nothing and trade it off

Colin Grant
Guest
Colin Grant

Check with your small claims court. A lot are up to $25,000 or more. A competent tradesman should be able to repair all the problems for $10,000 or less. I’m a construction boilermaker so I have a reasonable idea of how to fix this appalling mess.

Larry Z.
Guest
Larry Z.

While I feel that your situation is terrible, I am guessing that an untrained technician was given this project. What did the Service Manager say? I have had an installation done on my 2016 Travel Trailer by Camping World in San Martin, California and I am very happy with the result. I don’t and won’t blame ALL CW’s for the poor workmanship at ONE. Anyhow, I hope that your case is very rare, and I hope you can get satisfaction.

Roy Ellithorpe
Guest
Roy Ellithorpe

Sadly that is exactly what I have come to expect from any major dealer.
BUT, I can’t even imagine why anyone would think that spending 14k on an older trailer would make ANY kind of economic sense.

BruceinAZ
Guest
BruceinAZ

To each his own. Buying an RV in the first place rarely makes economic sense. I’m going to be spending $35,000 on a 12 year old motorhome to have it resided and custom painted. In the end we will have a great looking unit on a good sound chassis and an interior that’s like new and well suited to our needs. It would cost us over $550,000 to replace it with a comparable new coach. This one is paid for and has pretty much all of the bugs worked out of it. We never had resale value in mind but… Read more »

Wayne
Guest
Wayne

The trailer charges ought to equal lawyer charges I suppose. So if you add a suit for damages + lawyer fees maybe it will work out. Outside that if you lose the case due to court battles you just bought a Bankruptcy in your name I ‘d assume. There just isn’t any justice anymore. I hope you can get a settlement without having to lay out expenses to lawyer.

Stephen Thomas
Guest
Stephen Thomas

I smell a lawsuit, and soon!

Elaine Ashton
Guest
Elaine Ashton

He showed the Invoice … isn’t the repair place on N.E. Sandy Blvd, Wood Village, Oregon? … that was the name at the top of the Invoice. But this guy needs a lawyer FAST.

Mona Kostenuk
Guest
Mona Kostenuk

Have not had the “pleasure” of having repairs done by Camping World but know of 2 friends who have. 1 paid $11,000, the other $16,000. Both of them had shoddy work done. Never take your rigs in to them for work. Never ever go there to purchase or repair.

Kern Stafford
Guest
Kern Stafford

Yeah, CW is the pits. We bought a 2014 trailer in September of 2013. The walk-thru guy was very disparaging about the trailer. We downsized and no slideout because of where we camp, in older campgrounds. Anyway, I wanted a heat strip installed on t he AC. Nope, it can’t be done. Have to get a different AC. Anyway, found out a couple months later, after researching, the heat strip COULD be installed. I had it done by my travelling RV repairman who knows what he is doing. fLocally, my trusted RV dealer was just bought out by CW. They… Read more »

JB
Guest
JB

CW ought to be run out of business.I got “took” by a CW in Cedar Falls,Iowa so bad I still walk bowlegged.Buyer beware…run do not walk from any CW.

Kat
Guest
Kat

Keep track of every single “dot and tittle:” Document date, time and who you dealt with for every conversation you have, no matter how insignificant. Don’t think you will remember the details. You won’t. Try to communicate via e-mail if at all possible. It’s a better record. Get third party opinions regarding the work that was done and get estimates for repair or replacement. Document any conversations you have with people who “on your side.” Those notes will come in very handy. If you don’t get results, contact the better business bureau, consumer affairs and anyone else you can think… Read more »

Larry Lucas
Guest
Larry Lucas

Wood Village, Oregon, on the east side of Portland along I-84… Especially after watching this video and listening to the story, I will NEVER take my RV to Camping World for repairs…

Tom
Guest
Tom

I had a tire blow out repaired at Columbus CampScrewal. After 3 months finally it was ready! Sink was not hooked up, lots not done. NEVER go to Camping World, NEVER NEVER NEVER NEVER. My son took it in, they charged or winterizing, both gray and black tanks where not emptied. They said batteries where dead and replaced, I okayed, before I found out they where such dishonest company. I now believe because the batteries where just run down from sitting 3 months with a light on. NEVER to to CampingScrewal

Dr4Film ----- Richard
Guest
Dr4Film ----- Richard

Most definitely get yourself a lawyer that specializes in these types of situations. Knowing how Lemonis operates, he is one of the worlds most notable scumbags you will ever find. His lawyers will try every method in the book to skate free from this major screw up. So you will need an excellent lawyer which will be well worth the money and time. If you don’t then chances are you will walk away with nothing but an unusable piece of junk.

tricky dicky
Guest
tricky dicky

This is wild! However, if the owner knows as much about “proper” welds etc. then I wonder why he didn’t actually do the welding himself, of have someone he knew and trusted do the welding?
Not that it matters…..the point is that Camping World has screwed his trailer up royally and he deserves recompense.

Tommy Molnar
Guest
Tommy Molnar

You don’t have to be a welder to recognize bad welds. And just because you DO recognize them, that doesn’t make YOU a welder.

I can do ‘some’ welding, but I’d never undertake a job like this. As Dirty Harry said, “A man has to know his limitations”.

Diane
Guest
Diane

Yep, Wood Village Oregon. What a disaster!

Jeff
Guest
Jeff

You have documented the Poor Quality of Service Very Well. You now have evidence for a Law Suit. I believe they owe you a new trailer. The fact that they destroyed the integrity of your Trailer Frame says enough.

I would also file a complaint with the Appropriate State Attorney Generals Office and make them aware of the this Camping World. They may not be able to help you legally, but will be on notice as to this Camping Worlds BAD Service.

Definitely a Lawsuit!

Popeye
Guest
Popeye

I would not let Camping World wash my coach windows. My experience with them with our first RV, was when they installed HWH leveling jacks. I gave them specific instructions where I wanted the jacks installed and how to run the lines. Here is what they did: They installed the front jacks so the inside of the front right tire rubbed on the jack and they split the lines a number of times just to save some hose material. To fix this they relocated the front right jack, but left the bracket on so the tire would rub on the… Read more »

Alan
Guest
Alan

The first part of the video shows an invoice indicating Camping World in Wood Village, Oregon ?

Darrel
Guest
Darrel

Yep. Very clearly says Wood Village Oregon Camping World.

I don’t trust Camping World except for the most basic installs like replacing a roof vent with identical/similar item, one for one fridge replacement, and one for one washer/drier replacement.

I do buy products from the store and on line. I would not trust them for any major upgrades or repairs.

Susan Callihan
Guest
Susan Callihan

They owe you a new trailer! Glad you documented all this.