RVer’s almost-new roof needs $12,000 repair. Dealer won’t help

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We established the group RV Horror Stories a few months ago and it has grown to nearly 11,000 members. The idea is to provide a forum for RVers who bought seriously defective RVs to tell their “horror” stories.

We hope that as the group and its influence grows, these people will get some respect and prompt action from dealers and manufacturers getting their RVs fixed. As is, far too many RVers are stuck with lemons that remain in repair shops for several months on end (or longer) — and we’re talking about brand-new units.

Because of the group, some members have learned about RV lemon law lawyers and have contacted them to help resolve their issues. We are happy to report that just recently one RVer reached an out-of-court settlement with an RV manufacturer. It was because of RV Horror Stories that this happened. And, FYI, for a list of helpful resources, including contact information for RV lemon lawyers, click here.

Here’s one of the latest member reports. Please leave a comment below or go to RV Horror Stories and leave one there (you’ll need to be a Facebook member to do that).


The member’s report:
We purchased a 2017 Weekend Warrior from the RV factory in Wakarusa, Indiana, now we have a dealer telling us that due to the manufacturing defect the roof needs replaced at a cost of $12,000! A $100,000 RV and the roof needs replaced was the response from the RV factory.

If you have a defective RV, please consider joining the RV Horror Stories group. You need not be a member of Facebook to read the messages on the group page, only to post or comment.


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Steve RosenlundBob CollinsDiane McCindy MartinTravelingMan Recent comment authors

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Diane Mc
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Diane Mc

Whoa! We had the roof on our 40 ft Newmar Dutchstar replaced in Jan 2017, at the factory, for under $6K. First, the company should be held accountable, second the quote sounds like a rip off, independent of who is responsible.

Cindy Martin
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Cindy Martin

One more reason metal roofs or fiberglass roofs are preferable to my mind. If you had some hail damage on an aluminum roof no one ever saw it and leaks could easily be patched. I think rubber is cheaper for the manufacturers, not better for the customers. It’s a huge lie they have gotten away with for years now.

TravelingMan
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TravelingMan

It appears that you are the victim of yet another botched engineering design and production team by the RV manufacturer. There is no such thing as quality in RV’s. Persons interested in buying an RV will need to realize that they are crap and have to be rebuilt if you own one. It seems manufacturers value sales over quality. With that, continue down that same path that many others have. You’ll spend a ton of money and time on legal fees and court battles. If you’re lucky, you might actually win something but did you really? How much time did… Read more »

Donald
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Donald

Wow $12000 to replace the roof. Since it is not covered under warranty I would contact RV Armor or another Lifetime Roof repair company for an estimate. Then you would have lifetime, transferable roof coverage. My cost was by the foot…something to consider.

Booneyrat
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Booneyrat

Many of us old fuddy duddys are getting long in the tooth and tire easily about the sickening,disgusting RV indudtry’s way of skrewing people out of their hard earned money.In a way we are glad we don’t have much longer to deal with these corrupt liars who sell junk to unsuspecting folks.It’s too bad this once great nation has stooped so low as to allow this kind of unscrupulous business to go on.Every dollar not spent appeasing these RV monsters is a dollar saved.

Bob Collins
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Bob Collins

Our great nation has a long history of unscrupulous businesses. What has saved many people from these abusers has been consumer protection laws. From my observation, the RV industry is mostly unregulated and manufacturers produce unsafe and unreliable products. It is unsurprising that they have little interest in standing behind (or in front of) the junk they sell.

martlin c chambers
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martlin c chambers

Add another manufacturer to add to the long list of purveyors of crappy RVs. It does make looking for an RV easier because the list of decent made RVs is a short one these days. Don’t even look at them, they mostly are all show and glitz. Look under the thinly applied pretty parts and you will find just plain crap.

Personally I stay away from anything connected to Thor or Camping World. But that is just me, I like to get a dollar’s worth when investing in large purchases.

CHARLES HOWARD
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CHARLES HOWARD

I wonder how bad the problem is. My roof was replaced due to collision and as the years go by maybe a dozen staples along the aluminum “cove” edge covered by the roof membrane have crept up. I pound them back in and put a strip of Eternabond repair tape over each one. Only 2 have ever actually come up through the rubber roof.
Just maintenance….

Steve Rosenlund
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Steve Rosenlund

I have had good luck hammering Staples down and sealing the ones that broke the surface with self levelling RV caulk.

Ivbinconned
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Ivbinconned

Personally I have owned 2 two fifth wheel trailers. The first a Scamper and current a Cedar Creek. I have a trailer repair business in which we specialize in big cattle liner repairs and rebuilds.
Our 1991 29 ft Scamper had a 1piece skin of aluminum front to back. Had it until 3 years ago. In never leaked!
I’ve always wondered if the weight savings are worth the risks that come with a rubber roof.
If I ever redo the Cedar Creek I will do it myself and use aluminum.