By Andrew Robinson
When RVtravel.com asked its readers to assess the workmanship on their RVs, one in five said “poor or terrible.” The flip side, of course, is nearly four in five, 79 percent, rated the workmanship as “good or excellent.” More than 1,400 RVers responded to the poll conducted in late July 2017.
“Four out of five is an amazing statistic to a baseball team, but it’s not impressive when it comes to the quality of RVs being manufactured,” said RVtravel.com editor Chuck Woodbury. “I certainly wouldn’t get on a plane if there were only a four in five chance it would make it to its destination. I think the buyers of RVs should be concerned that so many poor units are being sold.
“The RV industry is making close to a half-million vehicles this year, with factories struggling to keep up with demand. An RV is a complex product and there are many places in the production process to make mistakes. Still, RV makers must do better. They should not accept that one of five customers is dissatisfied with the quality of their purchase.”