Sunday, October 2, 2022

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Woman is lucky she had new RV inspected before delivery

In this short, important video, RV inspector Jason Carletti shows you a brand-new $260,000 Class B motorhome he inspected for the buyer before she took delivery. And is she lucky she hired him! Jason found at least 40 issues including a major water leak beneath the shower in a place he said is very hard to reach to repair.

He tested the shower for 5 minutes, along with other systems. He shows you the result: water running across the floor. “How many people actually run their shower before they buy their RV?” he asks. He knows, as most of us know, that very few people do that. They just assume it will work.

The woman who bought the RV was set to take delivery. “Everything was going to work fine,” said Jason, “and she was going to drive out of here today.” But, wisely, she chose to have the expensive RV inspected first.

She dodged a bullet.

As we all know, getting an RV repaired, even under warranty, is often a hassle, and can take weeks, even months. In some cases the RV never works right. Jason doesn’t say what happened here, but we’ll assume the woman refused the RV “as is.”

This short video, which we set to begin right before the important part, serves as a reminder to never buy an RV before retaining an RV technician or inspector to check it carefully. They will almost always find at least some problems, including major ones like here.



##RVDT1904

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Edward Yudkoff
2 months ago

What a terrible industry Shame on them. They won’t get any business from me. At least this newsletter shows me how bad it is. You saved me a lot of heartache and a lot of money.

Marie B
2 months ago

When we bought our smaller camper, there were 50+ issues with it. So, we took it back to the dealer to get it fixed. They had it for a month and did NOT fix a single problem. We later found out he was going to file a claim with the insurance company on it. We then took it from MN to IN to have it fixed and they only fixed a few major things on it. I’m not sure if I can mention the name and/or address, so I won’t.

Tsippi
2 months ago

I went back to the original video and surmise that this is a Thor SV34, though he never actually says that, probably for legal reasons.

Skillet Black
2 months ago

My husband and I are going to be in the market soon for a larger rig. Right now we are making do with a smaller camper. I know with this small camper we purchased in 2019….we have had things that weren’t working on top of a propane leak. Think we are going to hire an inspector when we buy a new camper. The RV industry is vastly under regulated. While we aren’t spending as much as the lady in your story we will be paying cash. No payments. Too much for us to worry about repairs!

Chuck S
2 months ago

Jason. I wonder if you and/or other inspectors check for water or other liquids in the belly of class As. I discovered and removed over 50 gallons of liquid from the belly of our Newmar Ventana LE three years after purchasing it new in May of 2017. Because there was also a lot of silt, I think most of the liquid was road water splashed in from sheet metal seams in the wheel wells that were never sealed. However, when I removed the covers on both sides of the wet bay there were signs that connections on both gray and black tanks had leaked. There was no way for that water and or other liquid to get out of the belly and no way for me to know it was there until the floor in the wet bay became spongy. The design of the area under the floor of our motor home makes any liquid, (fuel, sewage, water, antifreeze, kitchen spills, roof leak, etc.) entering above either the main floor or the basement floor, end up in the belly. Took my wife and I three weeks to take up ent

Rick
2 months ago
Reply to  Chuck S

Name of RV would help.

Last edited 2 months ago by Rick
Booker Dishes
2 months ago

Just like a car or home, NEVER take delivery and sign away without knowing everything works. DO NOT let the dealer/seller make you think everything has been inspected and/or can’t be reinspected before you accept the keys.We shopped for 2 years before finding and ordering our latest 5th wheel. “Trim” items alone, our sleeper sofa wasn’t anchored, ceiling fan was missing screws to the blades, one of the hanging lights in the kitchen was broken, drawers didn’t close properly and the island lighting wasn’t completed. We found a few more issues with plumbing and body sealing when we took it back to have the island lighting completed which led to another visit once ordered parts arrived.I realize, during the pandemic, a lot of makers threw these things together quicker than quality control could grasp hold but, reviewing before you leave can save a lot of disappointment and extra trips if you make them earn that sale.

Edward Yudkoff
2 months ago
Reply to  Booker Dishes

I disagree regarding taking delivery of a car. Not a good example. Honda, Toyota and Nissan stand behind their cars. All the issues with campers makes me wonder why people don’t get advice from a psychiatrist rather than an inspector.

Thomas D
2 months ago

He could have mentioned a couple other issues too.
That buyer should be happier than a pig in mud that it was found. A quarter million dollars is not chicken feed.

Impavid
2 months ago
Reply to  Thomas D

Agreed, it would have been nice to know what the “likely” issues might be.

Charlie Sullivan
2 months ago
Reply to  Thomas D

It would also be nice to know if she was financing it. If so, was she stuck for the payments even though she refused to take delivery? A friend of mine bought a brand new Class A and for the first year did not have use of it due to several problems. The manufacturer did make good on all the problems, but he was stuck making payments for a year without the use of the RV.

Ken Henderson
2 months ago
Reply to  Thomas D

It’s obvious that the RV industry hasn’t improved over the past few decades: In January 1997 I bought a new 40′ class A from a “reputable” manufacturer. After the president of the company and I had a major confrontation/discussion on the “midway” of a large company rally, he had the audacity to stand up before a meeting of hundreds of owners and make the statement, “We allocate $10,000 for warranty repairs on each coach we sell. That’s cheaper than running a Quality Control department.” In other words, he had NO regard for the convenience of customers. (That company is no longer in business.)

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