There’s a switch hiding in your furnace that could cost you $200 to push!

By Andrew Herrick
In my career as an RV-engineer-turned-RV-technician, I have discovered the existence of a hitherto unknown $200 switch. It looks like a simple $5 rocker switch, but beware! If you pay someone to push it, it could cost you two Franklins.

Now, before you mutter to yourself, “I don’t understand furnaces and switches and electrical thingamajigs” and click through to the next RVtravel.com reader poll … wait a second! I promise you don’t need a multimeter to understand this article, and I cross my heart I won’t use the word “amperage” even once. In fact, you are exactly who should be reading this post.

“Where do I find this $200 switch?”

First question: Where is this switch? Well, if you remove the exterior access cover (if your RV manufacturer was kind enough to provide you with one) from your RV gas-fired appliance, you may find an on/off rocker switch buried in the circuitry. It might look like this:

Click to enlarge.

Here are a few quick things to know about these inline RV furnace switches:

  • They are often found on furnaces and water heaters. For example, they are common on Dometic, Atwood, and Suburban LP furnaces and almost all tankless water heaters.
  • They are mounted in different locations, sometimes inside the sheet metal shroud, and sometimes outside. If buried within, they can usually be spotted through the return air grate.
  • In some furnaces, the toggle switch also doubles as an inline circuit breaker.
  • Sometimes these switches shut off power to the appliance; sometimes they shut off power to the thermostat.
  • Not all gas-fired appliances have these resettable switches. In my experience, the older the RV, the more rare they seem to be.

“What’s the purpose of this hidden RV furnace switch?”

“Why,” you may wonder, “is there an on/off switch on the OUTSIDE of my RV?!”

It’s not for you, the customer. It’s for me, the service technician. Usually, the rocker switch is a safety feature that allows me to shut off 12V power to the appliance or the master thermostat when I’m diagnosing and testing. Without 12V power, the control board can no longer “think,” and the appliance shuts down. This de-energizes the gas valve, which cuts off the flow of propane vapor and resets any lockout faults. All safe!

“There’s no way this little switch costs $200!”

So, why does this small, insignificant RV furnace switch cost $200?

I have driven to numerous service calls where the furnace didn’t work, the thermostat was dead, the air conditioner wouldn’t turn on, or the hot water was coming out cold—and the felon was this simple switch. I flipped the latch, and the appliance came alive. “Now, will that be cash, check, or card?”

These switches (usually) don’t flip themselves. Most of the time, the RV was recently purchased or serviced; someone else had tripped the switch and forgotten to reset it, and the frustrated customer was left to figure it out alone. Sometimes, the switch was accidentally flipped. Once, a customer of mine had recently replaced the sail switch in his own furnace. The next weekend, his furnace AND his thermostat were dead. The culprit? The little power switch! He didn’t even realize he had one, let alone that he had accidentally pushed it.

That’s really all there is to know. If you have a non-responsive gas-fired RV appliance, look for the switch. It’s like the Call-Before-You-Dig campaign: Flip Before You Call! You just might save yourself $200.

##RVT1190

Andrew Herrick
Andrew Herrickhttps://askthervengineer.com/
Andrew Herrick is an advanced RV technician and design engineer specializing in towables. Jack of all disciplines and master of none, Andrew enjoys explaining how RVs work (and sometimes why they don't). He blogs weekly at AskTheRVEngineer.com.

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Comments

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18 Comments

Kevin
1 year ago

That is just what would happen twice a year to customers that I had when working for an appliance store 45 years ago. Every time daylight saving time would change, we would have calls from customers who would find that their oven wouldn’t turn on. The old analog style clocks would require them to turn the adjustment knob several times to reset the clock. The knob also was used to set timed bake. We would attempt to walk them thru fixing it themselves, but some would need us to do it. The first time was free, but the next time we just had to charge them for a short service call.

Jeff Buckley
1 year ago

Ok, I would be careful about investigating WHY the switch is off. If it can only be turned off by someone then I would say turn it back on. IF the switch is actually a safety breaker that tripped for some reason, then you need to find out if you have a dead short that is tripping the switch. Is this furnace switch a breaker or part of a fuse?

Gary W.
1 year ago
Reply to  Jeff Buckley

Yea, that wasn’t addressed in the article and should have been.

Neal Davis
1 year ago

Thank you, Andrew! Doing so also frees you, or another technician, to address more serious RV problems elsewhere in addition to saving the RVer with this problem the service call charge. Or, worse, saves someone leaving their RV at a shop somewhere until the techs can trouble-shoot it. Happy new year and safe travels!

Jesse Crouse
1 year ago

And now the endless comments about why the $200.00 to flip a switch. He came to you; diagnosed it correctly; you have what you wanted-heat. hot water, AC; and now he has to leave your location. Pay the person for his expenses to know what to do, come there and do what needs to be done. I run into this in the Plumbing & Heating Profession all the time.

Lonewolf
1 year ago

That is a good heads-up service tip. Thanks for sharing your experience with us.

Drew
1 year ago

More great stuff in this issue! Too bad Comcast prevents the newsletter from getting to my email.

Charlie Sullivan
1 year ago
Reply to  Drew

Why do you say that Comcast prevents the newsletter from getting to your email? I have Comcast and the newsletter has always gotten to my email.

MattD
1 year ago

OK wait, do you turn it off, then back on again like a breaker switch? Or is it a press down and let go like a test switch?

Duane
1 year ago
Reply to  MattD

Press-and-let-go. It is a simple rocker switch, not a breaker, at least in every RV I have ever worked with.

MattD
1 year ago
Reply to  Duane

Thank you Duane

Bill
1 year ago

Flipping the switch – $1.50. Driving to your location with all the tools and equipment that might be needed, knowing what the problem is, knowing which switch to flip, finding the switch, showing it to the customer, putting the cover back together, then checking to see things are working afterwards, and driving home – $198.50.

Mr disaster
1 year ago

Okay you’ve narrowed the switch location to somewhere in the furnace area…(or could it lurk in the water heater area?) Couldn’t you include some pictures of “typical” switch locations. Maybe a few close-ups (more detail). Or…I guess I can wait until it stops raining to go look for it myself.

John
1 year ago

So if you’re a DIY’er and you read this article, and feel you need to flip the switch, you’re fine. Just remember to flip it back.

Polly Foster
1 year ago

Hmmm. I couldn’t find a switch in the picture. Help me out here.

Admin
Noble Member
Diane McGovern
1 year ago
Reply to  Polly Foster

Hi, Polly. It’s circled in red in the upper right corner. It doesn’t look like a “switch” to me, either, but what do I know?🫤 Have a great day. 😀 –Diane at RVtravel.com

Dick Hime
1 year ago

A city slicker driving a Cadillac through the Arkansas Ozarks had engine trouble and stopped at hillbilly gas station for help. The old hillbilly listened to the motor, got a small ball peen hammer and tapped something back by the distributor with it. Engine smoothed right out and ran great. The slicker asked “How much?” Hillbilly said $65. Slicker, said “All you did was hit it with a hammer.” Slicker said, “Yup. That part’s only $5. Knowin’ where to hit it is $60.”

Roland Bourbeau
1 year ago

Would the furnace blower still work if this switch is off ?