Some GMC Sierra Duramax trucks may have glow plug issue, but fix is free

Do you own a 2020 GMC Sierra 1500 pickup with the 3.0L LM2 turbo-diesel Duramax? Does that dreaded Check Engine Light come on? Turns out, some who are experiencing this unwelcome phenomenon may have a faulty glow plug in the number two cylinder. If so, “The General” wants you to know they’ve got your back.

Technicians can sniff out GMC Sierra issue

GMC SierraGMC’s Special Coverage bulletin N232430460 indicates that a specific diagnostic trouble code will pop up if the rig has the bum glow plug. Affected trucks will be marked in the Applicable Warranties section found in the GM Global Warranty Management system. Running a diagnostic on the vehicle will also show the known diagnostic trouble code for the problem.

If a GMC technician identifies a bad-boy glow plug, then “replacement should be carried out.” It’s a job that takes 1 to 1.7 hours, including the diagnosis. Not only will the glow plug get a change-out but so, too, will the throttle body gasket. If your truck needs this service, GMC will cover reimbursement of “reasonable and customary expenses.” The fine print says the repairs MUST be done while the rig’s powertrain is still under warranty.

GMC extends the warranty for this issue to 15 years

The bulletin also notified of extended warranty coverage that applies only to this specific glow plug issue and replacement procedure. The extended coverage starts on January 29, 2024, and lasts for 15 years or 150,000 miles, whichever comes first. The Duramax engine in the 2020 GMC Sierra 1500 is ordinarily covered by a 5-year or 100,000-mile powertrain warranty.

##RVT1144b

Russ and Tiña De Maris
Russ and Tiña De Maris
Russ and Tiña went from childhood tent camping to RVing in the 1980s when the ground got too hard. They've been tutored in the ways of RVing (and RV repair) by a series of rigs, from truck campers, to a fifth-wheel, and several travel trailers. In addition to writing scores of articles on RVing topics, they've also taught college classes for folks new to RVing. They authored the book, RV Boondocking Basics.

Sign up for America's favorite RVing newsletter

The FREE RVtravel.com newsletter is filled with great RV information, advice, and news written by RV experts, delivered right to your inbox. Never any SPAM and we will NEVER sell your information! When you subscribe, you'll get three checklists that every RVer should have as a thank you!

A Permanent Address for RV Freedom — Full-time RVers trust America’s Mailbox for mail forwarding, residency help, and reliable support from the road.

Our most popular articles this week:


Amazon Prime Day is coming soon but…
The deals are already on! Click here and see if what you’ve been wanting or needing is on sale. And if it’s not now, it might be soon!


THE BEST WAY TO SUPPORT US?
Tell other RVers about us! If you love us and our newsletters, chances are other RVers will too! You could tell your campsite neighbors how great we are, you could post a newsletter or story you enjoyed on your Facebook, you could write us a love letter on the campground bulletin board… You get the picture. Spread the word—help us out! THANK YOU!

Comments

Please follow our rules for commenting.

3 Comments

Neal Davis
2 years ago

Thank you, Russ and Tina! Recalls, recalls, and more recalls. I guess it’s not just RVs, huh? Oh well. Thanks again! Safe travels! 🙂

Leonard
2 years ago

I have a 2017 Chevy Duramax 6.6 and just had to replace three glow plugs. Cost me over $1,000 (CDN) at the dealer. I guess this year wasn’t covered?

Admin
Noble Member
Diane McGovern
2 years ago
Reply to  Leonard

Wow! Maybe you can get a refund from GMC? Probably wouldn’t hurt to try, anyway. Good luck! Have a great day, Leonard. 😀 –Diane at RVtravel.com