By Sam Suva
Whenever we travel somewhere new while full-time RVing, whether we’re work camping or just commuting at a campground, it’s a first-time experience. The place we are camping, the places we stop at for fuel, the times we need to get a meal, some service on the camping unit, groceries, area attractions and of course the actual place where we are going are brand-new to us. The turns, the turnarounds, the stops and the pauses didn’t exist before we saw them (according to a very funny friend of mine).
It’s safe to say that if it is our first, then it is, or will be, someone else’s first too. Leaving a review for the place of business, much like a customer satisfaction card, written or verbally with the staff or submitted online, tells others who would venture down that same stretch of road of our experiences. This helps those travelers to have some information and our opinion of what we have encountered.
Let’s look at some examples of leaving reviews for where we travel.
What would we review?
We can leave reviews for gas stations, restaurants, retail outlets, repair shops and even city parks and rest areas. Some police stations even have a social media page or presence that posts can be written to or directed to in these forums. Important, too, is to make sure we leave a review for the campgrounds we have stayed at along the way and the one where we work camped.
How would we review?
Each place that we frequent probably has an online presence, so feel free to leave a review online. Before tapping away, however, take a moment to really determine if the review we are about to leave is relevant and fair. Did the gas station have clean bathrooms? Were the staff friendly? Did they have wheelchair access and did they have our favorite snack on their well-stocked and neatly arranged shelves? Perhaps, and if so, we could in good conscience leave a positive review. However, what if the store is less than neatly arranged? What if there are cobwebs on the ceiling fans and smudges on the glass door? What if the soap dispenser in the bathroom is crusty?
In being fair and relevant, have we approached staff or the manager and let them know of a spill or a mishap, or shortage of or misplaced item? Is the situation temporary and perhaps even a developing issue, or has it been awhile since it has been addressed? Most managers and staff understand that quickly resolving an issue or shortfall is good business, so let’s give them a chance to make it right.
However, if the experience is excellent, the service sublime and takeaway tremendous (nope, not going to apologize), then feel free to let their good deeds, their above-and-beyond helpful service be known to all. Leave a review on their website, social media and even at places that rate and review services or businesses locally, like web browsers and sites that are industry-specific.
Please share with me some of your reviews of places, good and bad, and we can laugh or weep together at the insanity or the pleasure of it.
Thank you for reading my articles, see you down the road,
Sam Suva and his wife are work campers. They began work camping more than 10 years ago and have spent a lot of time working as they traveled. In this new weekly feature, they will share their experiences with you, with an emphasis on how to incorporate work camping into a full time RV lifestyle.