How has your RV performed based on your expectations when you bought it?


Has your RV measured up to your expectations when you purchased it? Has it been even better than you imagined it would be? Or has it been a disaster? (We hope not, but it does happen.)

Inquiring minds want to know. The survey may take a moment to load, so stand by.

And please leave a comment.

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Rt Shon

We started small with a 19′ Vintage Cruiser. We bought New to eliminate problems. After the trip home from the dealership I found the thermostat hanging off the wall, two screens popped out, and a cabinet door laying on the floor. Yes they fixed them but I had to return three times & its a 60 mile round trip ! Then on our first road trip four of the five studs on the left wheel sheared off because the wheel came loose at 65 mph. (The dealer said they don’t check them in pre service) The electrical system failed because the battery connections pulled apart & the waterline under the sink came apart due to not being crimped. All of this within the first 1000 miles ! I’m stuck with it but won’t buy another Gulf Stream product again !

Linda Bohn

Upgraded to a 2018 Heartland Bighorn in August 2018. Our mistake buying sight unseen from nearest Bighorn dealer 600 miles away as dealer promised us a thorough PDI and when we got the trailer home there were many issues- including but not limited to auto level not working, furnace not working, shower lines not hooked up. We are still working through the issues with a local repair guy authorized by Heartland however many of the “standard” items advertised in the brochure apparently are not “standard”. My husband and I have both said we should go buy our old 2007 Grand Junction back as the only issue it ever had was the jack motor not being sufficient for the trailer weight and we upgraded it.

B Tanner

We upgraded to our current 2016 Keystone Sprinter TT, 319MKS, in the fall of 2015. Previously had a 2012 Layton that the main problem we had to get corrected was the black and gray dump lines were reversed. Now how in the world does that happen at the factory??? Anyway, our Sprinter has been pretty good with a few minor fixes needed. One was a section of bad paint on the front cap from what the paint guy said was an apparent repair at the factory. That plus three bad seals on slides at the top where it meets the roof and bad electric jack switches, all covered by warranty. What was not covered later, out of the One year warranty was a frozen cable on the front gray tank. It’s only used for the washer, which we don’t have yet, so didn’t get a lot of action, which it does now to keep it from locking up again. Currently have a 2 sq ft area on the side that the finish is going bad. My dealer is sending it to Keystone to see if they will help. By the way, I have a really good dealer. They got three things covered out of warranty for me. Other than the above, which I consider not major, the unit has performed well. Just completed a 3000 mile jaunt through the southeast and nary a problem. We use our rig quite a bit with our camping group and start doing some camp hosting next month. Safe travels everyone.

Tim/Amy B

We purchased our 2015 KZ Vision 20RBS TT in October of 2015 on the way home from a miserable tent trip in Arkansas. We were still 350 miles from home but our local RV dealerships had terrible reputations, so without any research we bought it. The trailer was exactly what I had in my minds eye for a travel trailer.We have not had a single problem with this trailer (except 1/2 of the LED lights on the awning quit working the second trip out. We have looked at hundreds of larger trailers since and have not been able to find anything that can come close to replacing the “living space/per unit foot” that our little 20 footer has. KZ no longer has the Vision line but continue to make this same trailer under one of their other lines, and expect them to continue for some time. Like others of you I replaced the cheap original tires with much higher quality tires and aside from that I take very good care of it. After getting into trailering I was horrified by the stories people shared about the various manufactures including KZ. That’s probably the real reason I don’t want to upgrade, I’ve got a good one and don’t want to turn loose of her. Same goes for my wife.
Now for the answer to the question: What I got was what I expected!


Love our 2015Redwood 38RE. Awesome rv.

Rory R

I just love reading the comments from those who identify themselves as tinkerers and mechanically inclined, and love to work on projects, and will always buy used. It brings a smile to my face, because although I’m not mechanically inclined I had enough “projects” in my youth to be able to analyze a problem and usually detect the root cause. Now the problem, I don’t have the skills to fix it. But I can communicate with a mechanic effectively. I’m 73, and don’t feel the inclination to take on a project. I do my due diligence and purchase new, making sure that all repairs are done before I accept it. Then I make sure all preventative maintenance and periodic maintenance is done. I have experienced very few problems and those I have experienced have been because of mistakes I made when hurrying. I have since trained myself to slow down, it will be there, when I get there is my attitude. Oh and I will continue to buy new as I don’t want anyone else’s problems. I have it professionally inspected prior to delivery, and no payment or acceptance until it is right. That is the other side. One size does not fit all…

Steve Lenhardt

We purchased a 2018 Keystone Summerland, so far so good. We have used it nearly everyday since May 2018. I know it is not as well built as our 2002 was but so far we are satisfied


Bought a new 2013 Open Range Lite and overall things were fine. We experienced a leak in the bedroom slide and the dealer was the issue getting it fixed. Because of that, we traded for a new 2015 Montana HC-353 and basically it has been a great unit. We had a problem with the large slide but that was repaired under warranty by Camping World (YES by CW) and we have a good experience. Beyond that- nothing that was a show stopper. But I am a pretty good mechanic so some things I took care of and I don’t count as issues.

George Provorse

Bought new 2018 cedar Creek silverback, stove is not level, toilet seal leaks so water doesn’t stay in bowl, bracket that holds the wheel flare had broken screw,s,DVD player was never plugged in, the dish connection are not wired correct, I will fix these problem,s but think they should have been done right at the factory reset


Are you asking about new or used RV’s????


We purchased a 2018 Winnebago Intent, from Carolina RV in Myrtle Beach. They told us that the retract all button on the leveling system didn’t work on this model and we had to do it manually on the control panel. I commented that was strange since the retract all button was right there, but nope didn’t work (should have trusted my gut). Then about a week after we had it, we noticed a big gash on the bottom of the slide out, took it back and they looked it over and said they called Winnie and since it couldn’t be determined what caused it they wouldn’t pay for repair. Later found out that the dealership lied about both problems. So, they gave us a piece of tape to cover gash. Within 5 months many problems surfaced: trim fell off inside, caulking on both slide outs has smeared across the sides (looks like gum smeared), the leveling system wasn’t working properly, water leaked from hot water tank, nozzle from fresh water tank broke inside hose and leaked, outside water valves leaked. Called Winnebago myself for other problems and turns out they suggest fix for the gash and the retract all button should work. Took to Winnie dealer near me, they fixed some of the problems but didn’t have time to fix all. Scheduling an appointment takes 2 months!! Within the first year there has been 3 recalls. Just super disappointed, I thought Winnebago was better and used quality materials and hoped wouldn’t have as many problems considering it is a brand new RV! Figured a couple things would go wrong, but not the long list we have and it seems to keep growing!!

Michele Beckler

We went from a 2013 18′ trailer with no bump out to a 2002 31′ class C motor home with 1 bump out. One month after purchasing it we discovered a massive leak in the overhead cab bed and had to put about $3000.00 to repair it and re-calk the whole RV. The dealer, unfortunately for us, declared that we were responsible for the repair. We bit the bullet and paid for the repair and since then, this RV has been an absolute dream for us!! We love the space, ease of travel in it and everything about it. The outside decals are beginning to peel and I hope to soon work on removing them and repainting the swoops and whirls myself. (Thank you You-Tube!!)

Kathy Morrow

We went from a C to an A because we wanted more space. We had multiple issues with it. The craziest thing was the AC and heat. The AC worked, we knew that because we bought it in July and it was tested. When it got cold, the rear heat wouldn’t come on. Took it to the shop and discovered that a new unit had been put in and everything was reversed. We have gas in the back and electric up front. Also had to get a new thermostat. We’ve since tested it in cold weather and stayed toasty warm. It’s just been a huge learning curve as far as driving and learning all the systems. We love the A, though. It’s a 2011 Fleetwood Bounder 35H.


2007 Safari Trek 2830. We expected a lot and she’s done naught but deliver! Scout is our third RV and every one we’ve had has exceeded our expectations – of course, since the 1995 purchase of a new Trek of the same model, we only buy Safari Trek RVs.
Sadly, since Monaco stopped making them in 2008 (I THINK), the brand has suffered a steep decline in quality. We won’t be buying another. Instead we’ll keep Scout on the road until these two grama’s hang up our keys.

Gary R

We bought our 2016 Forest River Sunseeker (25 ft. no slides, Chevy chassis) new. We had our Dometic air conditioner and a leaking window gasket replaced at the FR owner’s group rally after the first year. We have had a few issues with plastic pex fittings in close proximity to the water pump cracking. I have replaced them myself with brass fittings. I have also found the factory caulking on the outside seals to be substandard and have removed and replaced most of it. Having said all that, we have never been out of commission for even one day. We have not had to leave the RV at a shop for any period of time or ever missed a trip. We have looked at new rigs, but can’t find one that better suits our needs. It’s paid for so we’ll probably keep it for a while.


The interesting question is, “what defines one’s expectations?”. If you have thoroughly researched the rv industry, the products, product reviews, and participated in rv forums, your expectations are not very high going into it. So when someone answers, “better than I ever expected” what were their expectations when they made the purchase? Sketchy to dismal? What I have discovered about consumer reviews is that the owner of a product will not generally admit that they had made a mistake.

Nelson Mosley

We bought our 2018 Keystone Cougar 28rls in Jan 2018. After 2 months I retired and we went to full time and started touring the country. Last summer till now we have pulled it around 10,000 miles and lived in it. Overall I would say it has performed very well, with no major breakdown or faults. Worst comment I can make about it is some of the sloppiness on how things were nailed or glued at the factory. A little quality control would have been very helpful. Still pleased with overall performance.


I answered “about as expected.” In 2010 we purchased a new Carriage Cameo after much research re: which companies made well-built 5th-wheels for the extended travel we were doing and our plans to full-time. Carriage had been in business 40+ years then and had a good reputation for its products. We chose Carriage over our second choice, Mobile Suites, because of the more modern interiors and slightly lower weight.

Unfortunately, Carriage went belly-up 20 months into our 24-month bumper-to-bumper warranty. Fortunately, Jim is very handy and has done all but one of the necessary warranty repairs and upgrades (like disc brakes) himself. During the first two years Carriage was good about sending us the necessary parts for free and Jim did the work. Fox RV in Indiana did one slide repair because they could do it sooner than Carriage. (Highly recommend Fox.)

Our rig is still in great shape, thanks to better-than-average original workmanship and parts and Jim’s regular maintenance. All the original major systems are still working well after nine years of heavy use, including HVAC, electrical, plumbing, Big Foot levelers, motorized awning, refrigerator, microwave, water heater, etc. Interior features, including flooring and cabinets, still look very nice. Exterior graphics are shot so we’re removing them. We highly recommend used Carriage rigs that have been well-maintained.

John Blaicher

We purchased a 2010 Carriage DOMANI which has exceeded all of our expectations. It has not only performed well it is one of the nicest looking TT on the road. We are constantly answering questions and giving tours.

theresa brown

we bought our class C on the cheap with a salvage title – spent about $1200 upfront to get it both mechanically and cabin sound – since then we’ve been on 3 trips in excess of 3000 miles each without a problem – so while we regretted it at first, it turned out to be a great deal…