Jayco recalls some 2020-2021 Sprinter motorhomes

Jayco, Inc. (Jayco) is recalling 666 model year 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator’s Manual may not contain the correct information about how the automatic parking function (“Auto-P”) operates.

If the driver relies on the Auto-P function as it is described in the operator’s manual, vehicle rollaway or movement may occur, which could increase the risk of a crash or other serious accident.

Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator’s Manual, free of charge. This recall is expected to begin on June 12, 2020. Owners may contact Jayco customer service at 1-800-517-9137 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online, at no charge to the RV owner.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 or TTY at 1-800-424-9153.