Join RV consumer advocate Liz Amazing (her real name) as she sheds light on the hidden struggles of RV owners dealing with defective vehicles.
In the video at the bottom of this article, she discusses the frustrating reality of consumers with defective RVs who attempt to secure a buyback from manufacturers who insist they do not do such a thing. (Actually, as Liz explains, they do.)
In the rare case a buyback is granted, Liz says, it often comes with a non-disclosure agreement, silencing customers from saying anything about the RV or the buyback. If they don’t agree to sign, the manufacturers warn that the deal is off.
Increasingly, Liz’s efforts on behalf of desperate customers through publicity on her popular YouTube channel have paid off. But it is never easy for the RVers who would otherwise be stuck with RVs (some that cost in the hundreds of thousands of dollars) that are in no condition to be on the road or are so riddled with defects they can’t be used.
Follow along as Liz shares stories, including Robert’s stressful ordeal with his Jayco Terrain RV, and her interactions with industry leaders like Lee Tiffin.
Her mission? To bring transparency to the buyback process and advocate for warranty periods longer than one year. Liz also highlights the concerning practice of manufacturers selling bought-back RVs to other customers.
Learn more by watching Liz’s video below, where she explains her frustrations and occasional triumphs helping RVers with nowhere to go short of hiring lawyers.
##RVT1177
Liz’s mission is to get clicks. Calling her a consumer advocate is akin to calling P Diddy a party planner…..
Why do you write this?
Vince, I once thought that, too. But there is no question, whatever her true motives, that she is helping RVers stuck in very bad, sometimes even hopeless situations. I believe people like her, with big audiences, can make a difference in not only the victims she helps, but all of us. To me, that is what matters. If she makes some money, she deserves it. — Chuck/publisher
I respect that Chuck as I once used to think like you. You’re a far better advocate for RV owners than she’ll ever be. That’s why I subscribe to RVTravel.
Roger’s career expertise is tires. Dave’s career expertise is huge with Winnebago. Dustin’s career expertise is dealer service. Your career expertise is publishing and you’d rather work for free than brag about leveraging your reach to manipulate OEM’s into capitulation.
See the difference sir?
The manufacturers have proven by past actions that they will only respond in a honest and helpful way if “forced”.
Not to belabor the point but that’s just not true Jesse. Hundreds of failures are addressed daily without third party arbitration or representation.
Unlike real experts, Liz is not an engineer, product warranty attorney or a certified arbitrator. She’s an RV owner that makes YouTube videos.
If we’re going to talk about buybacks or navigating OEM warranties, why not source from professionals actually trained and licensed on the subject instead of a YouTube “influencer”?
Judge Steve Harvey lacks a law degree and has an entertaining show but his rulings shape laws no more than a YouTuber echo chamber shapes Thor’s legal obligations. It just doesn’t work that way.
Safe travels sir!
Hey RV manufacturers, if you’re worried about a deluge of buyback issues, then you should have made a better product in the first place. You made your bed by putting out inferior quality products.
Thank you, Chuck! 🙂 I do follow/subscribe to Luz’s channel and the stories she shares are extremely egregious. Some buyers have remarably flawed RVs. 🤔😯 Have a great week and safe travels! 🙂
(By the way his name is spelled Leigh, not Lee. 🤔)
This is not only true for buy backs but also true on major repairs. I was forced to sign a non-disclosure agreement on my motorcoach once because the manufacture was afraid if the defect got out they would have to have a major recall.
You were NOT “forced.” You wanted to settle and not take it to trial. Own up!
Be realistic! Why would any defendant settle a lawsuit without preventing the plaintiff from blabbing about far and wide?