This article is based on a press release from Pilot Flying J
Pilot Flying J has launched a new mobile app specifically geared toward the auto traveler, RV owner, and professional driver. It’s designed to save users time and money with a more personalized experience tailored to a driver’s type of travel, location, preferences and needs.
“By focusing on the moments that matter most to our guests, we designed our new mobile app to meet the needs of the driver, whoever and wherever they are on their journey,” said Mike Rodgers, senior vice president and chief strategy and information officer at Pilot Flying J. “We know drivers are always looking for convenient and reliable platforms that make their lives easier while on the road. Delivering an intelligent interface with expanded capabilities, our new app allows us to personalize, simplify and improve the guest experience while navigating the highways.”
The updated mobile app features a streamlined onboarding that allows users to self-select their driver profile, such as professional driver, auto traveler or RVer. Based on that selection, the home screen and features are then customized to meet the driver’s needs based upon geographic location, preferred stops and amenities.
For RVers, the features allow users to find locations with RV amenities with the new RV home screen that provides recommended stops with RV fueling lanes, dump stations and propane refills.
PFJ in Sacramento, CA has adapted a new policy concerning RVers. They used to allow RVers to stay in the back with the truckers for 48 hrs (small fee) with a electricity hook up. Then a month ago a sign went up stating that the RV stays are only allowed with a 2018-2019 or newer rig, how could you have something newer, or allow for a 4 hr rest stop, a hot shower (small fee), washing machines and dryers. None of these are possible now because a homeless person clogged the toilet in a shower room with drug paraphernalia. What did that have to do with RVers? Twice a month we stopped to refuel, get propane if necessary, do some laundry, grab showers and bite to eat.
I use flying J/Pilot all the time. Maybe pay a little maybe not. The ease of entry/exit for refueling. Knowing the diesel is fresh I don’t have to worry, the professionalism of the truckers as it pertains to being careful in getting their fuel and just wanting to get on with their job is worth a few pennies extra if it is extra. I will leave it up to others to calculate the dollar savings of say 10,000 miles annually at 6-7 mpg. To me it isn’t worth it. But that’s just me and I am sure there are other opinions.
Been using the PFJ a for a few years, but they finally have made it user friendly and is much better organized.
Just downloaded the pilot Flying J app after reading this article. Bottom line, I like it. Not only was it easy to customize, it noted My coffee club status and my previous stops. The default page is an easy to read map of stations around my locaton.
I used to stop at Pilot and Flying J’s, however I have become loath to stop there since their diesel prices are so much higher than the local stations, even with the 8 cent/gallon discount. When I had a motor home I used them almost exclusively because I knew I could get in and out easily. I now have a fifth wheel and rarely go farther in a day than a tank of gas will take me. When I arrive at my destination I unhook and go to a local station. With the 4% cash back on the Costco Citi Visa card, and the lower price at the local stations, it lowers my fuel cost considerably.
I’m confused by the article. Starts out by saying, “Pilot Flying J launches new app” and later it states, “The updated mobile app”. To me, a new App is something that has never been published. The article doesn’t even say what the name of the “new” app is much less give a link. I guess it turns out to be just an updated version. I also stop at Pilot FlyingJ for gas and supplies.
Just wishing for more accurate info……
I have used Pilot-Flying-J for a number of years. Saved on gas with their debit card (less need for cash) and occasionally on their Special offers on shopping in the store. Even spent the night a couple of times. It doesn’t cost anything to get the card or use the APP.