This was posted (slightly edited here for clarity) at our Facebook Group RV Horror Stories. It’s hard to believe this could happen. We hope the buyer has a good lawyer.
“We decided to spend the month of January in Lake Havasu, second trip in our Leprechaun 260DS. First trip we only spent a few days in any one place before moving on so never used the gas hot water heater, depended on the electric one for what little dishes I washed.
“After leaving there, we had to use the gas heater. It wouldn’t light. We called a mobile RV guy who came out right away, tested the circuit board, pronounced it dead, stating that Dometic had released a bad batch of these boards. He replaced it and was on his way.
“Now the horror story starts. We are now home so I called to get reimbursed for warranty work. Found out that our motorhome warranty is not registered in our name. The dealership apparently sold this unit in March 2018, registered the warranty in that entity’s name, then sent them on their way. That buyer changed their mind and returned the unit (800 extra miles on it) before they registered and titled it. The dealer put it back on the lot and proceeded to sell it to us in July 2018 as a new unit.
“The kicker is the dealer failed to cancel the warranty registration so all warranty work can only be obtained by the non-buyer. They tried to blame Coachmen for the screw up when it was something they failed to do. Now the wait is on to see when, and if, they get this issue corrected. I’m pissed I got a used unit but it explains why all the latches were broken and the slide was messed up when we got it.”
Your comments invited.