Camping World repair turns into nightmare

31

This video is pure amateur hour, but it’s hard to stop watching after this Camping World customer begins to show the incredibly shoddy work done on his fifth wheel trailer. He says he paid a total of $14,000 to have the RV fixed to have it be more functional and increase its value.

As many of the commenters note, the repair likely ruined the RV, making it not roadworthy and maybe even worthless.

If you have a few minutes, watch this. Unfortunately the man who recorded and posted the video did not say where this particular Camping World is located. As one commenter wrote, “Time to get lawyered up, Buddy.”

https://youtu.be/dW_8bLfjeKw

##RVT831

Subscribe
Notify of

This site uses Akismet to reduce spam. Learn how your comment data is processed.

31 Comments
Newest
Oldest Most Voted
Inline Feedbacks
View all comments

Terilynn Clutter
7 months ago

Where do I start? We recently moved to Tennessee and had to take our toy hauler in for minor repairs ie window seal front decal replace and a couple of other things, It took them eight months to finish it. When we picked it up 3 days ago they didn’t do a walk through or pull or rig out for us. There was water in the tool compartment batteries beyond dead. (This rig is a Thunderbolt XLR not cheap). So we hooked up and pulled away. First mistake. I didn’t walk the trailer ! Went to open it u[ and clean it two days later at home and found the entire master bedroom full of black mold …. looks like a 20 year old abandon trailer. When I contacted them they are saying it’s my fault…… my fault they had my trail4r for 8 months. I had no access to it. Now we are fighting with them. Towing it back to them tomorrow for an inspection. Anyone else have this issue?

Barbara Westberry
1 year ago

Have a 2015 Montana that Camping World has destroyed!! Due to 1 squirrel, over $6K damage. Paid cash for repair since not covered by insurance. Returned more than once with electrical issues over a years time. Now they say it’s fixed but no fridge, no lights, not SAFE!! Kept it 3 weeks and worse now than before returning it. Lost 2 cusinart coffee machines, lamps, floor fan, etc. No reimbursement for our expense. Stuck with payments on $70k RV that’s cant be traded in present condition; out of pocket expense if repaired elsewhere; AND isn’t SAFE to use. What do I do???

Mindy
1 year ago

If you go to Justice court to get compensation for service issues, do you have the Service Manager served with the papers?

Jillie
2 years ago

Never had a problem with camping world. Wow. But I do need to do a revamp on my bathroom and am thinking of taking it to General RV who does do this work. Everything else no problem. Wow. Next time if you do not like camping world then take it to an RV dealership. No duh there.

Glenn
2 years ago

I just got my NEW 5th Wheel back from CW. They cut holes in my sidewall, the unit filled with 14 gallons of propane from a leaking hose connection, they destroyed 6 AGM batteries and about $5,000 was stolen from the RV. All of that is only the tip of the iceberg! I’d like to talk to you about the possibility of teaming up on a lawsuit!

Travilenman
2 years ago

His bill at the beginning shows this was done at the WOOD VILLAGE CW, which is on I-84 in Portland Oregon. BEWARE NEWBIES and OLD-TIMERS of CW & LEMONIS, all he wants is your $$$$$….

Mike
2 years ago

Preserve the evidence. Retain a independent expert to access the workmanship, damages and estimate of value. The expert will take quality photos. The cost if you prevail in the courts will be passed to the defendants. Good luck

maury
2 years ago

take it to another camping world dealership and tell them nothing and trade it off

Colin Grant
2 years ago

Check with your small claims court. A lot are up to $25,000 or more. A competent tradesman should be able to repair all the problems for $10,000 or less. I’m a construction boilermaker so I have a reasonable idea of how to fix this appalling mess.

Larry Z.
2 years ago

While I feel that your situation is terrible, I am guessing that an untrained technician was given this project. What did the Service Manager say? I have had an installation done on my 2016 Travel Trailer by Camping World in San Martin, California and I am very happy with the result. I don’t and won’t blame ALL CW’s for the poor workmanship at ONE. Anyhow, I hope that your case is very rare, and I hope you can get satisfaction.

Roy Ellithorpe
2 years ago

Sadly that is exactly what I have come to expect from any major dealer.
BUT, I can’t even imagine why anyone would think that spending 14k on an older trailer would make ANY kind of economic sense.

BruceinAZ
2 years ago
Reply to  Roy Ellithorpe

To each his own. Buying an RV in the first place rarely makes economic sense. I’m going to be spending $35,000 on a 12 year old motorhome to have it resided and custom painted. In the end we will have a great looking unit on a good sound chassis and an interior that’s like new and well suited to our needs. It would cost us over $550,000 to replace it with a comparable new coach. This one is paid for and has pretty much all of the bugs worked out of it. We never had resale value in mind but comfort and convenience when we bought it. Will we ever get our money back out of it? Not a chance, but we’ve gotten a lot of joy and seen much of our country that we would not have otherwise had we not made this investment in our enjoyment.

Wayne
2 years ago

The trailer charges ought to equal lawyer charges I suppose. So if you add a suit for damages + lawyer fees maybe it will work out. Outside that if you lose the case due to court battles you just bought a Bankruptcy in your name I ‘d assume. There just isn’t any justice anymore. I hope you can get a settlement without having to lay out expenses to lawyer.

Stephen Thomas
2 years ago

I smell a lawsuit, and soon!

Elaine Ashton
2 years ago

He showed the Invoice … isn’t the repair place on N.E. Sandy Blvd, Wood Village, Oregon? … that was the name at the top of the Invoice. But this guy needs a lawyer FAST.

Mona Kostenuk
2 years ago

Have not had the “pleasure” of having repairs done by Camping World but know of 2 friends who have. 1 paid $11,000, the other $16,000. Both of them had shoddy work done. Never take your rigs in to them for work. Never ever go there to purchase or repair.

Kern Stafford
2 years ago

Yeah, CW is the pits. We bought a 2014 trailer in September of 2013. The walk-thru guy was very disparaging about the trailer. We downsized and no slideout because of where we camp, in older campgrounds. Anyway, I wanted a heat strip installed on t he AC. Nope, it can’t be done. Have to get a different AC. Anyway, found out a couple months later, after researching, the heat strip COULD be installed. I had it done by my travelling RV repairman who knows what he is doing. fLocally, my trusted RV dealer was just bought out by CW. They are still keeping his name on the signs. BUT, now that its CW, I will not go there anymore. BEWARE! seek out a good independent or a good mobile RV mechanic.

JB
2 years ago

CW ought to be run out of business.I got “took” by a CW in Cedar Falls,Iowa so bad I still walk bowlegged.Buyer beware…run do not walk from any CW.

Kat
2 years ago

Keep track of every single “dot and tittle:” Document date, time and who you dealt with for every conversation you have, no matter how insignificant. Don’t think you will remember the details. You won’t. Try to communicate via e-mail if at all possible. It’s a better record. Get third party opinions regarding the work that was done and get estimates for repair or replacement. Document any conversations you have with people who “on your side.” Those notes will come in very handy. If you don’t get results, contact the better business bureau, consumer affairs and anyone else you can think of. Send photos and good written documentation of all your conversations: a chronology of what happened and what you have done to try to get recourse. Also contact your state legislators offices, consumer affairs, etc. Send photos and documentation to them as well. Many legislators won’t deal with an actual consumer complaint so frame your letter in a way that concerns legislation. For instance, if you are going to be forced into arbitration, complain about how that restricts the consumer and benefits big business. Ask for them to investigate the laws that are keeping you from getting recourse. They will often have people who can give advice on how to proceed. Share your story on-line everywhere you can, along with photos and ask for advice from everyone. There are always others who have had similar experiences. I have been fighting a “big box” store for over a year over a shoddy roof replacement, If there was anything they could do wrong, they did. Had to hire someone to mitigate all the leaks and have thousands of dollars of repairs to my home. I have to put on a new roof and repair all the damage to my home. The insurance company has done everything they could to stone-wall me.: sweet-talking, excuses, intimidation, lies…you name it. I have hundreds of pages of documentation but have finally made some progress. These kinds of situations can totally alter your life but don’t give up. You will never get your time back but every time these “bad guys” have to finally pay up it will hopefully be a lesson and save someone else the heartache you are going thorough. I wish you luck. I am a senior citizen and my roof job has basically ruined my house and “stolen” a year and a half of my life. I discovered that “big money” doesn’t care about the little guy and has no intention of making anything right without a fight.

Larry Lucas
2 years ago

Wood Village, Oregon, on the east side of Portland along I-84… Especially after watching this video and listening to the story, I will NEVER take my RV to Camping World for repairs…

Tom
2 years ago

I had a tire blow out repaired at Columbus CampScrewal. After 3 months finally it was ready! Sink was not hooked up, lots not done. NEVER go to Camping World, NEVER NEVER NEVER NEVER. My son took it in, they charged or winterizing, both gray and black tanks where not emptied. They said batteries where dead and replaced, I okayed, before I found out they where such dishonest company. I now believe because the batteries where just run down from sitting 3 months with a light on. NEVER to to CampingScrewal