The Better Business Bureau (BBB) is warning consumers about a new phishing phone scam where callers claim you have an unclaimed “relief check” waiting. This is not specifically an RVer issue, but we want to let you know because we care about your well-being.
In order to claim your check, you have to visit a website to collect it. The message sounds official, but it is a trick to steal your personal and financial information. BBB Scam Tracker has received more than 800 reports in less than two months about this scheme.
How the scam works
You receive a call, voicemail, or text saying you qualify for an unclaimed relief payment. You’re directed to a website that warns you to act quickly before the money is returned. But the site doesn’t lead to real government assistance. Instead, it redirects you to a page called, “My Cash Search.”
On that page, you’re asked to enter personal details such as your ZIP code, phone number, email, and home address. After that, you’re pushed to redeem offers that lead to outside sites. This setup allows scammers to collect your information, flood you with spam, and trick you into signing up for unwanted services or charges. Some sites may also install harmful software on your device.
By handing over this data, victims risk identity theft, drained bank accounts, and nonstop contact from scammers. Many reports also mention follow-up calls, texts, or emails trying to get even more money or information.
Tips to avoid this phishing scam
• Hang up and don’t engage. Government agencies will not call and tell you to visit a random website to claim money.
• Verify with official sources and avoid unfamiliar websites. If you receive a call about unclaimed money, contact the government agency directly using contact information from its official website. Do not click on links or visit sites given by the caller.
• Never share personal or financial information with strangers. Do not give out Social Security numbers, banking information, ID numbers, or addresses.
• Check the web address closely. Scammers often create sites that look real but are slightly different from the official one. Learn how to spot a fake website.
• Watch for urgent language. Phrases like “act now” or “before it’s returned” are red flags.
• Call your bank if you shared payment details. They can help you freeze accounts and look for suspicious activity.
• Report scams. File a report with BBB Scam Tracker, the FTC, and local law enforcement.
• Keep a record. Save any texts, emails, or call details to share with investigators and your bank.
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