A GM recall for a host of 2020 through 2024 pickups could affect more than 323,000 owners. General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate’s electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park. An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash. A total of 323,232 pickups may be affected.
Background
GM started an investigation last November after complaints rolled in that tailgates on some trucks were opening when unasked. By January the company says it found 136 complaints alleged an unwanted tailgate opening “while driving.” GM says these must have come unlatched while in park, then popped open while driving. The company says “control logic” would prevent the gate from unlatching in anything but park. The actual complaints were received between September 1, 2020, and August 1, 2023, with one allegation of minor injury and three complaints of minor property damage.
Remedy
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters are expected to be mailed March 18, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM’s number for this recall is N232426400.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
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Thanks for the heads up 👍👍
Thank you, Russ and Tina! Yikes! Recalls are weekly, if not more often, huh? 🤔😯
Have people gotten so lazy that they cannot even lift a tailgate latch themselves? Disgusting!
Exactly. Most of the fancy options are nothing but a sales and money making ruse.
Neighbor has a truck with the power tailgate. It failed to open and there was no option to open it manually from the outside. The panel on the inside had to be removed. The big problem he had is that he had a hard cover on the bed that could be locked or unlocked only when the tailgate was open.
Mfgs keep adding useless geegaws to cars and trucks yearly to make them more ‘appealing’ to buyers. But not much has made these vehicles more useful than 1960s models. However, they are more expensive!