Tuesday, August 3, 2021
Tuesday, August 3, 2021

Ram trucks hurting with bad wheels, faulty cameras

What a dubiously grand entrance for Stellantis. A few months into its tenure, the new owner of Fiat-Chrysler has made two unwanted announcements.

First, the new owner of Ram said the wheels of more than a half-million of its Ram pickup trucks can fall off.

And now there’s word that more than 140,000 Ram trucks have been recalled because their backup cameras may stop working when the vehicle is in reverse.

The problematic wheels prompted the manufacturer to recall 510,000 Ram 3500 heavy-duty pickups and Ram 4500 and 5500 cab-chassis vehicles from 2012 to 2021 and mostly those from North American have been recalled.

The trucks in question have dual rear wheels and flanged lug nuts.

Ram trucks recalled twice

Stellantis said some service and owner’s manuals had the wrong torque specifications for tightening the lug nuts that hold the wheels to the hubs. If the nuts were tightened too much, the wheel studs could be damaged and the wheels could come off.

The manufacturer, which uses the slogan “Grab Life,” called the issue “wheel separation.”

The latest problem affects only trucks from the 2021 model year equipped with a specific trailer reverse steering option.

More than 500,000 Ram pickup trucks have been recalled because the wheels can fall off.
More than 500,000 Ram pickup trucks have been recalled because the wheels can fall off.

The fault is caused by a software problem involving the trailer reverse steering system, which helps drivers back up more easily when a trailer is attached. In addition to the backup camera not displaying an image, owners may notice a warning light for the vehicle’s electronic throttle control illuminated on the instrument panel behind the steering wheel.

No component defect in the Ram trucks

“There is no component defect and torque applied during vehicle assembly is within specification, so the recall condition may only be present in vehicles that have been subject to wheel-removal as part of a service or upfit procedure,” according to a news release.

“Dealers are currently in possession of correct service instructions, and production vehicles are now being delivered with updated owner’s manuals. The campaign is limited to vehicles equipped with dual rear wheels and flanged lug nuts.”

The recall affects trucks in the United States, Canada and Mexico, and an estimated 104 vehicles elsewhere.

The company, which plans to correct service and owner’s manuals and inspect and replace wheel studs as needed, free of charge, said it would inform customers when service is available.

Ram dealers will also perform a software update to fix the backup camera, free of charge.

Stellantis informed its current roster in January from the merger of Fiat Chrysler Automobiles and Peugeot maker PSA Group. It said it’s unaware of any related injuries or accidents. The company detailed the only affected vehicles would be those that have had wheels removed for service.

James Raia, a syndicated columnist in Sacramento, California, publishes a free weekly automotive podcast and electronic newsletter. Sign-ups are available on his website, www.theweeklydriver.com. He can be reached via email: james@jamesraia.com.

Related:

Big recall on 2012-2021 Ram trucks. Wheels could fall off

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TFS
1 month ago

HEY greg I own a FORD for 7 years and it follows the rule Fix Or Repair Daily. I had it in the shop every 3 months having it worked on. When transmission started to go at 60,000 I traded it in for a dodge have had no problems since 12 years now. I however agree with steve if they can’t back a camper up they shouldn’t own one!

Steve
1 month ago

Sorry, but if you cannot back up your truck and trailer, you should not be driving or pulling a trailer. Sorry if I am stepping on some toes, but if you cannot handle these requirements, I don’t want you on the road with me! Learn!

Greg
1 month ago

Rams are junk always have been always will be.

Royce
1 month ago
Reply to  Greg

Ignorance is bliss.

GWM
1 month ago

There is no longer a company as Fiat-Chrysler. It is now Stellantis corp.

James Stinson
1 month ago

Anybody that takes their truck to a tire shop knows that the mechanic doing the work won’t change the torque on the pneumatic gun. Consequently, a Dodge Neon will wind up with the same torque on their tires as a Ram 5500. Check it out if you don’t believe me. I have personally checked on every tire after a shop has the occasion to remove them.

Ryan
1 month ago
Reply to  James Stinson

You’re going to the wrong shop, I take pride in doing my job rite everytime. So just cause you go to some crappy shops doesn’t mean it’s like that everywhere.

Jon
1 month ago
Reply to  Ryan

My tire shop always puts a torque wrench on my lugs when they put my tires on in Arkanasas.

Kerry V
1 month ago

Oh good, another misleading, clickbait headline. There are no “faulty wheels” on Ram trucks. The article goes on to explain the actual problem, and even states “There is no component defect…” but improper printed torque specs isn’t nearly as sensational as faulty wheels now is it? This isn’t journalism, it’s sensationalism. Hope you plan a similar article on the recent Ford Super Duty recall that actually involves faulty components causing wheel separation.

Royce
1 month ago
Reply to  Kerry V

Yep

Bob p
1 month ago

A classic example of not getting all the ducks in a row before starting down the pathway of life. The misinformation in the owners manual is a product of a contracting printing company, who was lax in their quality control, and therefore Ram’s quality control for not checking on their supplier. Over a half million recalls is expensive, if they can pin down who failed to do their job someone could lose that job.

Ryan
1 month ago
Reply to  Bob p

It’s a mistake, they happen. Maybe someday everything will be perfect like you.

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