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Ed Dmochowski
Guest
Ed Dmochowski

Chuck,

This is the second year in a row I have contributed to the news letter and have not received a response to affirm that it was received by you. Last year you wrote and confirmed after receiving my inquiry. Please let me know that you have received it again this year. Thank you.

Ed & Robin Dmochowski

Chuck Woodbury
Guest

Hi Ed, Do you remember when you sent it? Was it by check? I looked around back through my records but didn’t see anything from you. Here’s what’s going on. We try to thank everyone who donates and we do a good job of getting just about everyone. But about five weeks ago, our office manager Jody left after being with us for 11 years. She usually sent the thank you letters. I will be doing it from now on. The problem has been that for about the last six weeks I have been flat out racing to adjust to… Read more »

Jerry Smith
Guest
Jerry Smith

In traveling from state to state in our motorhome, needless to say we notice fewer rest stops. There are so called truck parking areas filled with trucks and I know they need the rest. What I am amazed at is the state welcome centers where sometimes there is no place to park because of the trucks. A welcome center is designed for tourists. It is to provide information to encourage money and time to be spent in the state. Truckers are not tourists. Why does the majority of states not provide separate area for rvers?

Bill Patterson
Guest
Bill Patterson

We bought a 5 yr old class C rv from a well know rental company. The idea was that a rental company has to keep things fixed and maintained or they would have unhappy customers and surely go out of business. We had a few minor wear and tear items with the rig but they fixed them as they had promised to go through the unit and fix all items before selling. It had high mileage but my mechanic said it’s engine and drive train was in great shape. We have had great times with this 28′ class C and… Read more »

Tom Boyte
Guest
Tom Boyte

Chuck, I agree with Greg Gerber as well. I can’t even begin to tell you the problems we had with our NEW 2007 Keystone Everest over the 5 years we actually used it. They started at the dealer with numerous flaws right from the factory and most of it was silly stuff that could have been fixed easily but were not. Things like cutting the fresh water filler hose too long so they bent it in the center thus rendering it unfillable. The 7 inch mounting screw for the TV set driven right thru the tuner killing a new TV.… Read more »

Roy Ellithorpe
Guest
Roy Ellithorpe

We bought a NEW Montana in 2005. I was never so disappointed with the quality of anything. We sold it and bought a NEW Mobile Suites, then we sold it and bought a used Travel Supreme 45′ motor home. That Montana is looking better every day.

Mel Goddard
Guest
Mel Goddard

Greg Gerber’s rant on the state of Quality Control in the RV industry,is pretty well on target. My first RV was an 18′ Starcraft ‘Centennial’ , that had so many snags direct from the factory, that I lost ten days of my vacation making it ROADWORTHY. (I’m now a retired licenced Aircraft Mechanic, a Cdn. AME.) And then in Newfoundland, I had a serious problem that required me to use the campground ‘shop’ to fix it. My next RV was a 23′ Hi-Lo, that was in very good shape, very few snags and I was happy with it for six… Read more »

Ron
Guest
Ron

Readers have made some good points. Before I purchased my RV, read many RV blogs, talked to many RV co. Also looked at history, and I ended up buying an RV used, with a good history of quality and workmanship, and still have issues. What’s a consumer to do? Chuck, did you think your Class C was a good buy? Will your new rig be a better build? It seems to be a money pit, just never ends. Oh brother….

Gregory Illes
Guest
Gregory Illes

Chuck,

I was at many different times involved in corporate quality issues (semiconductor industry), and it was ALWAYS clear that poor quality cost more than good quality, by the time you accounted for returns, warranties, lost good-will sales, and other bottom-line concerns. It’s quite curious that the RV industry can be so myopic about what amounts to basic accounting exercises.

Mike Hayes
Guest
Mike Hayes

Chuck, I bought a heat sensor gun to check the temperature of my tires, hubs, etc, based on reading many of your articles. But my question is, at what temperature should these components be during and after travel…don’t know at what temperatures I should be concerned? Love your newsletter, very informative.

Mike

Ronald J Milostan
Guest
Ronald J Milostan

About fast production. Saw on tv program of amish building rv’s. A young man was showing how really really fast he could do his job. Quality?? I heard they produce 30 units per week. If finished before 7 days can have remaining days off?? True??? Terrible quality if true????

Calvin R
Guest
Calvin R

The kind of quality issue you talked about in your essay is what gave Honda and Toyota their big break into the US auto market. With 86% of the market controlled by two companies, change will have to come from outside, if it comes. Otherwise, “death spiral” is probably a sound prediction. There’s still no marketing better or worse than word of mouth. Failed products will drive business away from the industry.

Scott Heil
Guest
Scott Heil

Chuck, been reading your news letter since 2014, we became full timers in 2015. Love the info and content, but I have one issue with the new web site. While reading the newsletter on my iPad I select a link on one of the articles to read further, it takes you to that link, when I’m finished reading and return to the main page it always brings me back to the top of the newsletter instead of returning you to the spot where you were previsouly reading so now you must scroll down the newsletter to return were you left… Read more »

Chuck Woodbury
Guest

Scott, I don’t think we have a way of controlling that. I’ll talk to our tech people. Thanks for pointing this out. — Chuck

Larry
Guest
Larry

I have had the same issue and that’s why I try to read it on my Computer where the articles open in a new tab and you can close them when done and be back where you let off.

Bill Patterrson
Guest
Bill Patterrson

I build websites in wordpress which is what your site is built in. Rule of thumb if the link is going to a site away from the RV site then set the link to open a new tab in the browser and then the original page stays where you left it. If it opens a new page in the same tab or window then when you use the back button to go back to the article it will go back to the top of the page. What I do as I read through the articles and seen something I want… Read more »

adamS
Guest
adamS

On a tablet or smartphone, long-click (hold finger firmly on link until context menu pops up) then choose Open in New Tab or whatever option is close to that wording. Clicking the back arrow will close the new tab (if iPad behaves like Android?) and return you to the last (newsletter) tab at your previous location.

Dave Gobel
Guest
Dave Gobel

I realize this question might be a little late but I wondered why Chuck bought a gas motorhome instead of a diesel. I thought that most full-timers would prefer diesel because of the amount of travel and the longevity of the diesel engine. I know there is a significant price difference.

Chuck Woodbury
Guest

Dave, I won’t be putting THAT many miles on the motorhome. We’ll stay in parks a week at the minimum, probably more like a couple of weeks each, then move not very far away. We’ll do most of our traveling with a Honda Fit we bought to tow behind the rig. I doubt that we will put on more than 10,000 miles a year at the very most on the RV. A diesel engine at 10,000 miles a year would last decades. The problem is, I won’t! — Chuck

Gary Materne
Guest
Gary Materne

I really miss the question of the week you used to have.