Another RV Horror Story, again about Camping World

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LETTER TO THE EDITOR
Dear editor
,
We are in our 60s and wanted a smaller camper. We were going to get a travel trailer and then got interested in class C motorhomes, used or leftover. We have a 33-foot Laredo, but it is too long. We have not used it that much but we thought maybe a small class C would be great.

We almost bought a leftover Freedom Elite 24-foot with a Mercedes engine because it was on sale. But the day before the time came to sign papers, I did research and upon our appointment decided to look at all the areas of concern listed by customers by the Better Business Bureau.


Camping World coerced us to sign, telling us they would deal with any issues. We almost bought a really bad deal. Luckily, the seat belt would not work and we did not drive it off the lot. While they were working on that, my husband found a hole behind the seat; you could see to the ground. They claimed it passed a water pressure test but my husband was still looking and he could get his hand through to the inside in a warped area of the slideout so we don’t know how it possibly passed any water test.

I also had found water inside above the bed and outside in the lights and storage areas. They said it was just because they had just washed it. I asked what if it rains?

We later found that in the hordes of paperwork we signed we did not realize that some of the paperwork was “as is”.

We got info from our insurance man and our bank and we are out of the deal waiting to get our finances all straightened out and that our down payment is back safe. 

My question is, how do we know that we can find a good left over or slightly used reasonable camper “name” for our camping pleasure. Can you tell us something that would help. We are still wiping our brows and going “Whew!” 

Dear “Lucky RVers!”
Good to hear that you wised up fast enough to avoid signing a deal with Camping World. Our advice is, as always, do your research, and have any rig you are considering buying inspected by a professional RV technician or other highly knowledgeable person. And, our advice: Stay clear of Camping World. If you think that’s bad advice click here to read what others think of the company.

Perhaps readers can provide some of their own advice below in the comments.

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Darrel

Buy a no slide LazyDaze Class C.

Paul Stough

It seems to me that there are a good number of people who go to Camping World hoping for a bad experience, just so they have something to complain about on forums like this.

Paul Stough

I would like to know how you were coerced? Did they physically threaten you, or are you just totally inept at dealing with sales people?

Ron

On the Friday before Memorial Day in 2018, we were at an RV Park near Valdosta, GA. Our slide outs would not retract. We couldn’t move. Valdosta RV sent a repairman to us who worked for more than 2 hours. He finally found the short circuit, and repaired it. I cannot say enough good things about Valdosta RV.

RITA M BLACK

One thing I believe in is finding a dealer you can feel that they are at least mostly HONEST. I was lucky with the dealer I first bought a TT from. He first advised that as we were close to retirement, to make certain floorplans into consideration. He was right. A walk around bed was the best for us. It was fall so we would have our new TT by spring. When it came in, he said it would take a week or two to check everything about it. By time we did the PDI, he had fixed any problems. As this was our first TT and the first time I would be towing anything, he took me out on the road and gave me a lesson. He was a small family dealer, repair facility and campground owner. As I said, I was lucky.

Robin Canfield

I am confused,the folks said they avoided a mess then said they had signed the paperwork , then said they were waiting to get their down payment back? I doubt that Camping World would cancel a sale after collecting the down payment. So what really happened?

Mobeans

Friends Don’t Let Friends go to Camping World!

Kimberly Suzelle Jones

Yea i bought a 2005 Pilgrim fifth wheel from camping world in Cleburne Tx BEWARE dont buy from them !!

Vanessa Simmons

Apache RV in Portland OR. Small “local” (also have lots in the Seattle area). The first place I went was CW because they are big and in your face right next to I-84. Just looked around wasn’t anywhere near buying then. Driving to Denny’s one morning I noticed this little RV lot. Stopped in and the sales person walked me through multiple new and used units in my price range. No high pressure. A few months later I went to the RV show and looked for them. The model I had decided on was no longer in production but found another one I am currently sitting in. No pressure.

Larry Bunch

I bought a Forest River Surveyor fifth wheel new from Demartini RV store in Grass Valley California. I had a lot of problems with it and they took care of everything. Then while it was under warranty the remote dump black water cable would not completely shut off. I took it to camping world inVacaville Calif. Because I live only a few blocks from them. They dropped the belly pan and it sat for 3 weeks untouched. I kept complaining. Finally I went in there and told the service advisor lady that if they did not have it fixed by 5 pm I would return with a sledge hammer and beat all the glass out of their store. The lady screamed and ran out of the store and ran away. I guess she quit. Finally

Robert Helgeson

Get a Phoenix Cruiser. Do the factory tour in Elkhart. We have the 3100, love it, drove it 15,000 miles over 5 months from Florida to Alaska and back. Quality product with excellent factory backing.

Susan

Get a Pleasure Way.

WMSCV

We purchased a travel trailer from our local Camping World 2 years ago. Our only complaint, so far, is their service department. Our first visit, after a long road trip, for numerous warranty issues took 3 months to complete before we got the trailer back. Our most recent warranty repair and some general maintanence took 5 weeks before we picked it up. One of my complaints was the tongue Jack didn’t always work since buying it. They said it was okay. While they were hooking me up my service adviser informed me that the tongue Jack failed. They had a new one installed in 30 minutes covered by our warranty service plan. Needless to say I left with a smile on my face.

David Friar

I have noticed that some Camping World locations have changed their name to Gander RV. They are the same company, so I wonder if this is their way of getting away from their bad reputation.

Chuck Wagoner

While in Denver, CO. last fall, we stopped in at Camping World to ask a question. The conversation went like this – service mgr
asked “can I help you”?.
I said “I have a question about our 5th wheel camper”. Service manager said “bring it in and we can help you”.
I again said “I just have a question about” –
I was interrupted by the service manager saying “we don’t answer questions, we just fix the problem, bring it in”.
I looked him in the eye and said “not a chance”. We left with the knowledge that camping world is neither helpful or a place we will return to.

Edward Thompson

My wife and I had an excellent experience with Timberview RV in Frankfort, IL.

We purchased our Shadow Cruiser travel trailer via the Internet and the salesperson was totally honest, responsive and transparent.

After driving 1000+ miles from Jacksonville Florida, we picked up our camper on a very cold March morning! The unit was prepped in their heated servicing building and a technician spent more than two hours with us as we closely inspected the unit and learned how all the systems worked. We completed the paperwork in 15 minutes and there were no hidden fees or surprises.

Every person we worked with at the dealership was friendly and competent.

UTTransplant

Buy your rig from a small town dealer that has been in business more than 20 years. They will have had to succeed on their reputation, and they will have to had weathered the downturns in the market before. Camping World continues because they have a big advertising budget and big signs, not because they are reputable.

Randy Shrimplin

I just purchased a small travel trailer (21ft) I bought it from a dealer in North GA Northgate RV Center. After reading all the horror stories about sales tactics and quality, I went in very skeptical. I travelled 500 miles to buy this particular new 2020 trailer. When I arrived I found nothing but great! The unit was plugged in. The tech spent 3-4 hours with me because I ask him to work every button, every switch, and every hookup. He did and everything worked as designed. They had posted a price on the internet there were no added fees and no surprises. We tried to bring everything we would need for a week of camping in the new trailer but forgot a few things. They threw them in.

Jeff

It CANNOT BE SAID ENOUGH! NEVER BUY ANYTHING FROM CAMPING WORLD! Don’t even slow down to look either! Drive on by and find a reputable RV Dealer!

Stay FAR, FAR Away from Camping World. And pass this information on to others thinking about buying from Camping World!