Grand Design says owners can now transfer their warranties when they sell their rigs. Grand Design rigs’ one-year warranty was already OK to transfer, but the outfit says the longer three- and five-year Grand Design warranties are now transferable, too.
Transferable Grand Design warranties more than just the one-year
In a news release, Grand Design RV, a wholly owned subsidiary of Winnebago Industries, declares, “As an industry first, the company’s 3- and 5-year warranties will now be fully transferable to subsequent owners, joining the existing transferable 1-year warranty.”
The change is effective immediately. It allows RV owners to transfer the remaining coverage to new owners when they sell. The new warranty coverage begins with model year 2020.
Warranty transfer policy applies to all models
The new transferable warranty program applies to all of Grand Design’s products. “This announcement builds on another recently announced industry first from Grand Design, who shared with its customers in early May that the company would now offer a 5-year frame warranty on its products,” the release stated. “The frame warranty extension applies to Grand Design products, both new and pre-owned.”
Grand Design says it’s the only OEM (original equipment manufacturer) to offer a 5-year frame warranty and a complete set of transferable warranties, including a 1-year base, 3-year structural, and 5-year frame warranty.
“Our customers have been asking for this,” said Don Clark, president and CEO of Grand Design RV. “We heard you, and we acted. Our company’s approach with warranties not only sets us apart, but also reinforces our dedication to providing our customers with exceptional value and peace of mind. It demonstrates our belief in the products we build and the promises we make to our owners.”
Grand Design’s news release suggests those interested in the warranty program simply visit www.granddesignrv.com. When we did so, we couldn’t find any information posted regarding the program.
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IN GENERAL;
While warranties may seem like a protection for the consumer, warranties are written to LIMIT a manufactures liability, not to expand a buyers protection and thus are a PROTECTION for the manufacturer. This is why the consumer can’t rewrite a warranty or alter a warranty. Warranties are “take it or leave it” as part of the overall product. You cannot request a different faucet any more than a different “Standard” warranty. Warranty upgrades are often available, for a fee.
Picking a good dealership will get you better protection and will usually act as an advocate for your warranty claim because they live in your communities.
Great pass down/through knowledge in a more simplistic wording Cancel, thanks.
Newmar does let you request non-standard, non-option aspects of an ordered RV, Cancelproof (not that it changes your point that warranties limit manufacturers’ obligations). These are termed “specials.” There is an additional cost involved usually, and requested specials may be denied, particularly by the engineers assigned to whatever model that is being ordered. RV #2 had a standard round sink and we had it changed out for a square one with greater volume, at a cost. Bedroom windows at the head of the bed in our model RV don’t open, so we had them removed (i.e., were not inserted), which also removed the window treatments. That “special” actually reduced our MSRP. 🙂 Have a great weekend,
safe travels, and safe stays! 🙂
I may have generalized a bit. Possibly Newmar is in the higher end making it a more customizable of coach. .
On your sink swap, thats great info Neal. Thanks. We will now be putting Newmar into our potential options for the next rig. Not because of warranty but for ability to customize options on an ordered unit. Good info.
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Thank you, Russ and Tina! 🙂 Interesting development. I guess the web people haven’t gotten the final, approved text for the warranty announcement. Thanks again, have a great week, safe travels, and safe stays! 🙂
More carrot on a stick from a poor quality manufacturer.
Facts are facts people…I know I unfortunately owned one of their “products”.
Sounds like a PR stunt to me. I would like to know the statics of how many claims(original or 2nd buyer) have had a repair completed vs how many have been denied? The people I’ve spoken with said they won’t touch one of these with a 10ft pole, new, used or otherwise. Corporate greed and junk units rolling out of the factory.