In this column, we summarize some of your emails and comments regarding RV service centers and repairs (we asked you to submit your stories here). We’ll tell you all: the best, the good, the bad, and the ugly. At the end of this article, you’ll find a place to submit your own comments. I encourage you to do so.
Keep in mind, we typically only present one side of the story in most of these. Also, any remarks about service centers and mobile techs mentioned are the opinions of our readers and not necessarily RVtravel.com.
Here’s what you had to say:
Not so reasonable!
Art D. says, “I brought my motorhome into a shop in Connecticut for a small tear in the awning at the end of the mounting track. I was told it would be a reasonable repair; all they had to do was remove it from the track and re-seam it. After quite a few weeks and several calls, I was told it was ready. When I arrived to pick it up, I was told they had to replace the awning fabric. The bill $1,238.00.”
Kudos to these service centers
Robert J. says, “I have had very good service at Kunes RV of Elkhorn, in Elkhorn, WI. Not inexpensive, but good and honest. They operate by appointment and have a drive-thru service for some repairs. Very satisfied.”
Barry R. shares: “For anyone in Florida (central east coast) that needs almost anything done to their RV, St. Lucie Battery & Tire is a great place to go. In business for 52 years with 17 locations. I have been using them for a few years, and their service is impeccable. Everything from tires and batteries to mechanical work or work on most parts of your RV (they just fixed my steps), it’s a great place to go. Angela, the service writer, has been great to work with and is very knowledgeable. They are my go-to place for service.”
Marc S. recommends… “Had a fantastic experience with Bradley’s Mobile RV Repair service in Post Falls, ID (Coeur d’Alene). Honest, knowledgeable, and fair pricing on A/C repair.”
Roger B. says, “We have a good shop in Lebanon, TN. I’ve not had any service done, but I get parts and supplies when needed. If they don’t have the parts you need, they will get them or direct you to them. They’ve always had fair prices and great advice. My first time dealing with them, I needed to replace an attic vent; they were out of stock, but had it in two days. Then Greg took time to explain how to remove the old sealant and get the job done. They get all my business.” We think you’re talking about Lebanon RV Center (because Greg is the owner there). Is that right, Roger?
Update: Sadly, it was announced on the Lebanon RV Center FB page that Gregory Mark Nowling, 63, passed away on October 28, 2025.
His RV would have blown up!
Yikes! Wait until you hear what Bill T. has to say… “I took my 5th wheel to Affinity RV (now Blue Compass). My hot water tank would NOT work on electric, just propane. When I got it back, it worked on electric and propane, but kept popping the TPR (Temperature and Pressure Relief) valve. Long story short, they cut both wires that went to the thermostat and ran one directly to the electrode or heating element. Luckily, the TPR valve was working, or it would have blown up the 5th wheel. My mobile tech said he had never seen anyone do that. Very bad.”
No longer in business
Curtis B. “I don’t know if you have been informed, but Ryan’s RV Town in Everett, Washington, is no longer in business. The owner of the lot that they occupied retired and sold the lot. They have not reopened elsewhere to my knowledge.” [Thanks, Curtis. The list has been updated to indicate that it permanently closed as of June 2025, per its Facebook page.]
Editor’s note
Note from RVtravel.com: If hiring a mobile tech, a small or mega service center, make sure that they are experienced in the issue and have insurance in case something goes wrong. Also, check their warranty policy on the work they perform. Check reviews too and read between the lines—if the review sounds way too good to be true it might be. Compare with several reviews and not just the ones on their website.
Questions for you about RV service
We’ll continue to share stories of your RV service experiences. We want to know:
- Have you had good luck with great service or not so much?
- Did you get good service from knowledgeable technicians?
- Are you waiting to get into a service center or have a mobile tech come out?
- What has been the average time to get an appointment?
- Has your RV been in a service center for a while?
- Are you able to get any mobile techs to come out?
- Are the service centers able to get parts?
- When you do get the repairs done, is the price reasonable?
Please fill out the form below and tell us what your experiences have been like. It can be a horror story, an opinion about what’s going on, a positive experience, or anything else related to the topic. We want to know the great, the good, the bad, and the ugly!
Check back next week for more on RV service centers. See you then.
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Last week’s Service Centers and Repairs Report:
RVT1234
Regarding Bill T’s experience at Blue Compass, that is incredible any “RV Tech” would do something that stupid and dangerous! But then, after just our first visit to a Blue Compass center we immediately determined to never ever step foot in one again. Blue Compass and Camping World…two peas in a pod. 😔
Anyone know of anybody in Washington state will work on a class “A”?
Chelan-Wenatchee within the 250 mile area have not been found.
Not the insides, I’m referring to the things that make the world go around.
Engine-Trans-Etc.
I’m sadly going to have to get greasy again on my own.
If I was younger I would open a shop East of Soap Lake. Close to I-90 plenty of land, folks who want their small towns to stay alive..And plenty of folks in need of honest service for their 2.5 million rigs to the $5,000 TTrailers..
Oh Well…………