Grand Design RV, LLC (Grand Design) is recalling certain 2016-2021 Imagine, Transcend, and Momentum travel trailers. The LP regulator that controls the LP gas pressure may fail, allowing excessive gas pressure that causes the appliance flame to increase. The potential number of units affected is 55,508.
Excessive gas pressure and a larger than intended appliance flame can increase the risk of a fire.
Dealers will replace the LP regulator, free of charge. Owner notification letters are expected to be mailed June 28, 2021. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design’s number for this recall is 910023.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).
i have a 2016 imagine the regulator has gone out the ac has gone out the slide controller has gone out water lines have blown apart the awnings have pretty much fell apart the pantry shelves and drawers have fell in the awning lights have quit working and this has all happened with very little use
Our 2017 Grand Design just burned up on October 28th with ALL our belongings on it
We’re so sorry to hear that, Marsha. OMG! We hope no one got hurt and that you had everything insured. Good luck! –Diane
We had a Thermal issue Mid June with our GD Toy hauler, the inspectors came out this past tuesday. They collected the Regulator. Seems to have started behind the Refrigerator. We were dry camping so using our propane.
My son 2020 travel trailer caught on fire mid July. We were driving and all the sudden notice the trailer on fire. Please take this recall seriously. I have videos and pictures.
Pablo, I was curious if you could share the part number you used to replace faulty regulator? Sounds like the best way to cure problem.
I decided to replace the $30 part myself rather than wait around for a notification and then have to deal with the hassle of scheduling a service appointment.
Where did you get this information. You seem to be the ONLY source for this info, and even the two GD dealers near me haven’t heard anything about this. GD customer service also doesn’t seem to know anything about it.
And being that GD uses the same components as all other manufacturers, why aren’t other companies included in this?
Mike, It came from the National Highway Traffic and Safety Administration (NHTSA). You can see the actual recall alert here: https://www.nhtsa.gov/recalls?nhtsaId=21V393000& . Other companies will probably recall their affected products, but they commonly don’t all do it at the same time. The fact you read the recall ONLY here is that we are right on top of this sort of thing and others are not.
Mike I wonder who else too, I spoke directly with GD customer serv this morning 1(574) 825-9679 the info in the article is somewhat correct. EXCEPT GD has not fully completed & investigated the problem to the point where they have details on how many of these parts were defected or the serial # on the parts & which RV they were actually installed in. I was told that the investigation will take another 4 wks to have all the information gathered & sorted through as to the RV Vin # that have the defected part to the current owners of those RV’s & then at that time they will be sending out recall letters. They also do not at this time have any mass quantities of a particular replacement part ready for dealers to replace.I was displeased with the fact that GD customer service had no valid answers & that they told me it was not suppose to leak out to the public as of yet, obviously because they are not ready to remedy any problem. Needless now we all camp using our LP UNDER RISK OF FIRE!!!!