Sunday, December 4, 2022



Fed up with your defective RV? Get help!


Here’s an ever-expanding list of resources where you can report, share or discuss your problems with RV manufacturers or dealers. This is a work in progress, and we invite your suggestions for other resources to include. Send them to

Step One:
If you have a problem with your RV you cannot resolve, please describe your situation at the Facebook Group RV Horror Stories. You will learn by visiting the group that you are not alone with your problems, frustrations, and ability to get your RV dealer or the RV’s manufacturer to fix what’s wrong.

The lemon laws of the 50 states:
RV Lemon Law – Burdge Law Office

Lemon law – National Independent Automobile Dealers Association
Lemon laws by state – Allen Stewart P.C.


Coachmen RV
Reports at Pissed

Crossroads RV
•Reports at Pissed

Diamond RV
Reports at Pissed

This is how cheap RVs are put together, with lots of staples. They are not built to last. Some are defective from the time they roll off the assembly line. That’s not acceptable to the editors of Tell us about your “lemon” RV at

Dutchmen RV
Reports at Pissed

Fleetwood RV
Reports at Pissed

Forest River
Reports at Pissed
Better Business Bureau rating and complaints.
From Complaint Board.

Grand Design
Reports at Pissed
Grand Design RV Owners with Issues Facebook group.

Heartland RV
Reports at Pissed

Highland Ridge
Reports at Pissed

Jayco RV
Reports at Pissed
Reports at

Keystone RV
Reports at Pissed
Reports at

Lance Camper
Reports at Pissed

Newmar RV
Reports at Pissed

Northwood Manufacturing
Reports from Pissed

Open Range RV
Reports at Pissed

Paul Everts RV
Reports at Pissed

Reports at Pissed

Starcraft RV
Reports at Pissed

Thor Industries
Reports at Pissed and again here.
From Better Business Bureau.
Thor Motor Coach Issues and Complaints Facebook page.
List of all the RV brands under the Thor umbrella.

Winnebago Industries
Reports at Pissed


Reports on Pissed

Lippert Components
Reports on Pissed


Albany RV
Reports at Pissed

Bretz RV and Marine
Reports at Pissed

Campers Inn
Reports at Pissed

Camping World
Reports at Pissed
Ripoff Report.
The Camping World Experience Facebook group.
From Complaints Board.
BBB ratings of individual stores.

General RV Center
Reports at Pissed

Holiday RV World
Reports at Pissed

Keystone RV
Reports at Pissed

La Mesa RV
Reports at Pissed

Lazydays RV Center
Reports at Pissed

Mike Thompson’s RV
Reports at Pissed

Poulsbo RV
Reports at Pissed
Better Business Bureau (Kent store)
Yelp (Kent store).

RV One Superstores
Reports at Pissed

RV Wholesalers
Reports at Pissed



Reports at Pissed


Dometic (fridges, air conditioners, etc.
Reports at Pissed

Lippert Components
Reports at Pissed


Good Sam Club
Reports at Pissed

Cruise America RV rental
Reports at Pissed

RV Repair Company Complaints
•Reports at Ripoff


Reports at Pissed

Thousand Trails
Reports at Pissed


•Ron Burdge Law Firm National authority on RV lemon laws. 888-331-6422.

Rick Dalton • 888-577-8520
Hear a 30-minute Facebook interview with Rick about Lemon Laws on The RV Show USA.

Steve Lehto • 248-546-6626
Based in Southfield, MI. Email him at

Oregon’s Lemon Law: If you have been sold a lemon in Oregon, contact a private attorney to discuss your options. The Oregon State Bar referral service can help you find an appropriate legal representative and can be reached at 503-684-3763 or toll-free in Oregon at 1-800-452-7636. Please visit the Oregon State Bar for more information.


RV Horror Stories. Read other RVers’ horror stories or share your own.
RV Advice: Prospective RV buyers can ask veteran RVers what they think of  a rig they’re considering.
The Angry RVer. Similar to RV Horror Stories
Thor Motor Coach Issues and Complaints.
Heartland RV Unhappy Owners.
The Camping World Experience.
Grand Design RV Owners with Issues


60 Minutes — write to the popular TV news program with a suggestion for a story. Tell them yours and request they visit to learn that you are not alone with your defective RV.

Inside Edition TV Show with Deborah Norville. Email • 212-817-5555 • Write: Viewer Comments, PO Box 1323, Radio City Station, New York, NY 10101 • Contact form


Tell them about your situation. Be sure to recommend they visit RV Horror Stories at so they realize the scope of the RV quality problem.

Don’t see a TV station in your area? Contact editor Chuck Woodbury and he’ll find one for you.

Albuquerque, New Mexico
4 Investigates
Contact Form (click News Tip/Story Idea button, then click 4 Investigates

Atlanta, Georgia
Fox 5 TV
Call For Action
Call 404-879-4500 11 a.m. to 1 p.m.
Contact form.

Boston, Massachusetts
NBC, Boston 10
Leslie Gaydos

Chicago, Illinois
NBC 5 Responds
Contact Form.

Dallas/Fort Worth, Texas
Contact form.

Denver, Colorado
Denver 7 ABC
Contact: Contact7 (investigative reporters) or call (720) 462-7777.

Eugene, Oregon
Brady Wakayama

Fresno, California
Mr. C.J. Ward

Kansas City/Missouri and Kansas
Fox 4 TV
The Problem Solvers
Contact Form.

Los Angeles, California
Randy Mac/Consumer Investigator
Contact Form.

Memphis, Tennessee
NBC News 3
Zaneta Lowe

Miami, Florida
NBC -6
6 Responds
954-NBC-6737 or 305-NBC-6737
Contact form.

Miami/Fort Lauderdale, Florida
Bob Norman, Local 10 Investigates
Contact Form or 954-364-2500

New York City, NY
ABC 7 New York
Nina Pineda

Philadelphia, Pennsylvania
Action News Investigative Team
Contact Form.

Phoenix, Arizona
Let Joe Know — Joe Ducey
Joe’s Facebook page • 855-323-1515

Portland, Oregon
Problem Solvers

Reno, Nevada
NBC News 4
Kim Burrows, investigative reporter

Salt Lake City, Utah
Sam Gebhardt
Call 801-839-1250

San Francisco, California
On Your Side/Michael Finney.

Savannah, Georgia
Ask Asa (Mr. Asa Aarons Smith)
912-921-2222 • email:

Seattle, Washington
Jesse Jones (Ask Jessee)
Or call 1-844-77-Jesse

St. Louis, Missouri
KPLP-TV-11 and other stations
Call For Action, Mike Colombo • On Facebook
Contact Form.

Tucson, Arizona
NBC News 4
Matthew Schwartz

Also in Tucson: KGUN 9 TV
“We Investigate”
520-290-7726 • Contact Form.

Note from editor: We welcome your information about other consumer reporters as well as any updates about those listed above. Send to


How to write a complaint letter.
Helpful step-by-step advice.


Learn how to file a class action lawsuit
Here’s the step-by-step process.

Cole et al v. Keystone RV Company
Keystone RV Company, LLC is the defendant in a proposed class action lawsuit that claims the manufacturer failed to warn consumers of potential health hazards associated with ‘prolonged’ occupancy of its vehicles (March, 2018). Read more.

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BILLY Bob Thronton
1 year ago

Lemon law by state; 404 error

RV Staff(@rvstaff)
1 year ago

Thanks for letting us know, BILLY Bob. I’ve updated it and put in a couple of links that should be helpful. Have a great Fourth of July weekend! 😀 –Diane

Roger Marble
1 year ago

If the problem is safety related: Tire, Wheel, Steering, Stopping(brakes) or suspension Failure or Seat belt or seat attachment problem you should file a complaint with NHTSA.

Ian C
1 year ago


Not one Tiffin listed, and now Thor bought Tiffin.

As I understand it, Bob and Family are to stay on for 5 years.

If you want a new Tiffin, now is the time.

As for me, I have my last MH and a good friend of mine has his LT .

2 years ago

I see Airstream is not included in this list.

Bluebird Bob
2 years ago
Reply to  WEB

It’s under Thor heading..

Stephen Craig
3 years ago

Beware of the extended warranty that is sold by your dealer. You must be aware of the fact that the warranty is for “failures “ and will do absolutely nothing for immediate preventive maintenance.

3 years ago
Reply to  Stephen Craig

Dealer warranties are extremely over priced!

3 years ago

The bottom line here is Manufacturers and Dealers could CARE LESS about consumer complaints. They know it is a waiting game and eventually those complaining about their RV’s will eventually go away and stop complaining.

Never rely on the Better Business Bureau (BBB) to get results. The BBB is subscriber based and many RV Dealers don’t subscribe or belong to their local BBB. Therefore, they know nothing will happen. Plus, the BBB has NO legal authority to pursue serious problems and issues. The BBB can only report the outcome on their website and then the complaints will usually drop off the BBB website after 3 years. I know from experience. You can use the BBB to look up issues, but that’s about it. And the BBB will usually NOT help out consumers at all.

Manufacturers don’t care and will always have this attitude. They are driven by the almighty dollar and that is all they care about. Once your 1 or 2 year warranty expires, the manufacturer is off the hook and will NO LONGER help you or have anything to do with you.


4 years ago

Based on reading all these complaints and the lack of response folks seem to be getting AND then reading the positive responses from the Better Business Bureau being engaged appears to be 300% better with positive outcomes. Bottom line…stop complaining to one another and seek remedies via an established consumer protection organization…the BBB

SFC Dennis R Strope, USA, RET
4 years ago

Channel surfing, it’s a pastime. “Going RV” my, don’t those RV’s look splendid! There needs to be a program showcasing ‘follow-ups’ and the problems / cheapness, these millennials are facing after buying…

Biker Trasher
2 years ago

True. -A millennial

4 years ago

The need for this type resource just confirms what I’ve written previously about the new RVIA 10 million $$ program to train ‘TECHS’. Spend the money on getting manufacturers to produce a better product and you could cut the need for technicians by a HUGE percentage. If nothing else, it would make a reduced work load for the trained techs.

It really STARTS with MAKE BETTER PRODUCTS !! It is the choice of the manufacturer to produce cheap junk !!

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