Fed up with your defective RV? Get help!

    4

    Here’s an ever-expanding list of resources where you can report, share or discuss your problems with RV manufacturers or dealers. This is a work in progress, and we invite your suggestions for other resources to include. Send them to chuck@rvtravel.com

    Step One:
    If you have a problem with your RV you cannot resolve, please describe your situation at the Facebook Group RV Horror Stories. You will learn by visiting the group that you are not alone with your problems, frustrations, and ability to get your RV dealer or the RV’s manufacturer to fix what’s wrong.

    The lemon laws of the 50 states
    Here are the definitions, state by state.

    RV MANUFACTURERS


    Coachmen RV
    •Reports at Pissed Consumer.com

    Crossroads RV
    •Reports at Pissed Consumer.com.

    Diamond RV
    •Reports at Pissed Consumer.com.

    This is how cheap RVs are put together, with lots of staples. They are not built to last. Some are defective from the time they roll off the assembly line. That’s not acceptable to the editors of RVtravel.com. Tell us about your “lemon” RV at RVHorrorStories.com.

    Dutchmen RV
    •Reports at Pissed Consumer.com

    Fleetwood RV
    •Reports at Pissed Consumer.com.

    Forest River
    •Reports at Pissed Consumer.com.
    •Better Business Bureau rating and complaints.
    •From Complaint Board.

    Grand Design
    •Reports at Pissed Consumer.com.
    •Grand Design RV Owners with Issues Facebook group.

    Heartland RV
    •Reports at Pissed Consumer.com.

    Highland Ridge
    •Reports at Pissed Consumer.com.

    Jayco RV
    •Reports at Pissed Consumer.com.
    •Reports at RipoffReport.com.

    Keystone RV
    •Reports at Pissed Consumer.com.
    •Reports at RippedoffReport.com.

    Lance Camper
    •Reports at Pissed Consumer.com.

    Never buy an RV with zero down. You will be upside down with your loan for a long time.

    Newmar RV
    •Reports at Pissed Consumer.com.

    Northwood Manufacturing
    •Reports from Pissed Consumer.com.

    Open Range RV
    •Reports at Pissed Consumer.com.

    Paul Everts RV
    •Reports at Pissed Consumer.com.

    Roadtrek
    •Reports at Pissed Consumer.com.

    Starcraft RV
    •Reports at Pissed Consumer.com.

    Thor Industries
    •Reports at Pissed Consumer.com and again here.
    •From Better Business Bureau.
    •Thor Motor Coach Issues and Complaints Facebook page.
    •List of all the RV brands under the Thor umbrella.

    Winnebago Industries
    •Reports at Pissed Consumer.com.

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    RV component makers

    Dometic
    •    Reports on Pissed Consumer.com.

    Lippert Components
    •Reports on Pissed Consumer.com.

    RV DEALERS

    Albany RV
    •Reports at Pissed Consumer.com.

    Bretz RV and Marine
    •Reports at Pissed Consumer.com.

    Campers Inn
    •Reports at Pissed Consumer.com.

    Camping World
    •Reports at Pissed Consumer.com.
    •Ripoff Report.
    •The Camping World Experience Facebook group.
    •From Complaints Board.
    •BBB ratings of individual stores.

    General RV Center
    •Reports at Pissed Consumer.com.

    Holiday RV World
    •Reports at Pissed Consumer.com.

    Keystone RV
    •Reports at Pissed Consumer.com.

    La Mesa RV
    •Reports at Pissed Consumer.com.

    Lazydays RV Center
    •Reports at Pissed Consumer.com.

    Mike Thompson’s RV
    •Reports at Pissed Consumer.com.

    Poulsbo RV
    •Reports at Pissed Consumer.com.
    •Better Business Bureau (Kent store)
    •Yelp (Kent store).

    RV One Superstores
    •Reports at Pissed Consumer.com.

    RV Wholesalers
    •Reports at Pissed Consumer.com.

    Car dealers

    CarMax
    •Reports at Pissed Consumer.com.

    Appliances/electronics/etc.

    Dometic (fridges, air conditioners, etc.
    •Reports at Pissed Consumer.com.

    Lippert Components
    •Reports at Pissed Consumer.com.

    Other

    Good Sam Club
    •Reports at Pissed Consumer.com.

    Cruise America RV rental
    •Reports at Pissed Consumer.com.

    RV Repair Company Complaints
    •Reports at Ripoff Report.com.

    RV parks

    KOA
    •Reports at Pissed Consumer.com.

    Thousand Trails
    •Reports at Pissed Consumer.com.

    RV Lemon Law Lawyers

    •Ron Burdge • 888-331-6422
    Website has lots of great information about RV lemon laws

    •Rick Dalton • Free Consultation • 888-577-8520
    Hear a 30-minute Facebook interview with Rick about Lemon Laws on The RV Show USA.

    •Steve Lehto • 248-546-6626
    Based in Southfield, MI. Email him at steve@lehtoslaw.com

    Stern Law, P.L.L.C
    If you are stuck with a defective motorhome or other RV, Stern Law, PLLC provides representation against makers of motorhomes, 5th wheel trailers, and travel trailers.  We invite you to contact us today.  Call Stern Law, PLLC at (844) 808-7529 or submit a confidential lemon law inquiry form

    Oregon’s Lemon Law: If you have been sold a lemon in Oregon, contact a private attorney to discuss your options. The Oregon State Bar referral service can help you find an appropriate legal representative and can be reached at 503-684-3763 or toll-free in Oregon at 1-800-452-7636. Please visit the Oregon State Bar for more information.

    Facebook groups
    RV Horror Stories. Read other RVers’ horror stories or share your own.
    RV Advice: Prospective RV buyers can ask veteran RVers what they think of  a rig they’re considering.
    The Angry RVer. Similar to RV Horror Stories
    Thor Motor Coach Issues and Complaints. Got a Thor? Got problems?

    National Media Contacts
    60 Minutes — write to the popular TV news program with a suggestion for a story. Tell them yours and request they visit facebook.com/RVHorrorStories to learn that you are not alone with your defective RV.

    Inside Edition TV Show with Deborah Norville. Email tips@insideedition.com • 212-817-5555 • Write: Viewer Comments, PO Box 1323, Radio City Station, New York, NY 10101 • Contact form

    Local TV News Investigative Reporters
    Tell them about your situation. Be sure to recommend they visit RV Horror Stories at facebook.com/RVHorrorStories so they realize the scope of the RV quality problem.

    Don’t see a TV station in your area? Contact editor Chuck Woodbury and he’ll find one for you. Chuck@RVtravel.com

    Albuquerque, New Mexico
    KOB-4 TV
    4 Investigates
    Contact Form (click News Tip/Story Idea button, then click 4 Investigates

    Atlanta, Georgia
    Fox 5 TV
    Call For Action
    Call 404-879-4500 11 a.m. to 1 p.m.
    Contact form.

    Boston, Massachusetts
    NBC, Boston 10
    Leslie Gaydos
    lgaydos@necn.com

    Chicago, Illinois
    NBC 5
    NBC 5 Responds
    Contact Form.

    Dallas/Fort Worth, Texas
    NBC 5
    Contact form.

    Denver, Colorado
    Denver 7 ABC
    Contact: Contact7 (investigative reporters)
    contact7@thedenverchannel.com or call (720) 462-7777.

    Eugene, Oregon
    KEZI-9 TV
    Brady Wakayama
    bradywakayama@kezi.com

    Fresno, California
    KEYT-3 TV
    Mr. C.J. Ward
    cj.ward@keyt.com

    Kansas City/Missouri and Kansas
    Fox 4 TV
    The Problem Solvers
    Contact Form.

    Los Angeles, California
    KABC-TV
    Randy Mac/Consumer Investigator
    Contact Form.

    Memphis, Tennessee
    NBC News 3
    Zaneta Lowe
    zaneta.lowe@wreg.com

    Miami, Florida
    NBC -6
    6 Responds
    954-NBC-6737 or 305-NBC-6737
    Contact form.

    Miami/Fort Lauderdale, Florida
    ABC-10, WPLG
    Bob Norman, Local 10 Investigates
    Contact Form or 954-364-2500

    New York City, NY
    ABC 7 New York
    Nina Pineda
    7OnYourSideNina@abc.com

    Philadelphia, Pennsylvania
    ABC 6
    Action News Investigative Team
    Contact Form.

    Phoenix, Arizona
    ABC 15 TV
    Let Joe Know — Joe Ducey
    Joe’s Facebook page • 855-323-1515

    Portland, Oregon
    KATU-TV
    Problem Solvers
    Email: problemsolvers@katu.com

    Reno, Nevada
    NBC News 4
    Kim Burrows, investigative reporter
    kburrows@mynews4.com

    Salt Lake City, Utah
    CBS 2 KUTV
    Sam Gebhardt
    Call 801-839-1250

    San Francisco, California
    On Your Side/Michael Finney.

    Savannah, Georgia
    WJCL, ABC 22
    Ask Asa (Mr. Asa Aarons Smith)
    912-921-2222 • email: news@wjcl.com

    Seattle, Washington
    KIRO-TV (ABC)
    Jesse Jones (Ask Jessee)
    consumer@kiro7.com
    Or call 1-844-77-Jesse

    St. Louis, Missouri
    KPLP-TV-11 and other stations
    Call For Action, Mike Colombo • On Facebook
    Contact Form.

    Tucson, Arizona
    NBC News 4
    Matthew Schwartz
    mschwartz@kvoa.com

    Also in Tucson: KGUN 9 TV
    “We Investigate”
    520-290-7726 • Contact Form. 

    Note from editor: We welcome your information about other consumer reporters as well as any updates about those listed above. Send to chuck@rvtravel.com

    Advice
    How to write a complaint letter.
    Helpful step-by-step advice.

    Class Action Lawsuits

    Learn how to file a class action lawsuit
    Here’s the step-by-step process.

    Cole et al v. Keystone RV Company
    Keystone RV Company, LLC is the defendant in a proposed class action lawsuit that claims the manufacturer failed to warn consumers of potential health hazards associated with ‘prolonged’ occupancy of its vehicles (March, 2018). Read more.


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    JeffEngineerSFC Dennis R Strope, USA, RETRoy Recent comment authors

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    Jeff
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    Jeff

    The bottom line here is Manufacturers and Dealers could CARE LESS about consumer complaints. They know it is a waiting game and eventually those complaining about their RV’s will eventually go away and stop complaining. Never rely on the Better Business Bureau (BBB) to get results. The BBB is subscriber based and many RV Dealers don’t subscribe or belong to their local BBB. Therefore, they know nothing will happen. Plus, the BBB has NO legal authority to pursue serious problems and issues. The BBB can only report the outcome on their website and then the complaints will usually drop off… Read more »

    Vote Up1Vote Down  Reply
    3 months ago
    Engineer
    Guest
    Engineer

    Based on reading all these complaints and the lack of response folks seem to be getting AND then reading the positive responses from the Better Business Bureau being engaged appears to be 300% better with positive outcomes. Bottom line…stop complaining to one another and seek remedies via an established consumer protection organization…the BBB

    Vote Up0Vote Down  Reply
    5 months ago
    SFC Dennis R Strope, USA, RET
    Guest
    SFC Dennis R Strope, USA, RET

    Channel surfing, it’s a pastime. “Going RV” my, don’t those RV’s look splendid! There needs to be a program showcasing ‘follow-ups’ and the problems / cheapness, these millennials are facing after buying…

    Vote Up1Vote Down  Reply
    6 months ago
    Roy
    Guest
    Roy

    The need for this type resource just confirms what I’ve written previously about the new RVIA 10 million $$ program to train ‘TECHS’. Spend the money on getting manufacturers to produce a better product and you could cut the need for technicians by a HUGE percentage. If nothing else, it would make a reduced work load for the trained techs.

    It really STARTS with MAKE BETTER PRODUCTS !! It is the choice of the manufacturer to produce cheap junk !!

    Vote Up1Vote Down  Reply
    6 months ago