RVers who use AT&T urged to check settlement eligibility

You may have money coming. AT&T has agreed to pay $177 million to settle a class action lawsuit over two major data breaches in 2024. These breaches exposed customer information—like names, addresses, phone numbers, email addresses, dates of birth, account passcodes, billing account numbers, and even Social Security numbers. Some of this data was posted on the dark web or taken from a third-party cloud system. But there’s a time limit for signing on to the AT&T data breach settlement—read on.

For RVers who rely on AT&T for mobile hotspots, phone plans, or connected RV tech, this settlement may apply to you. Here’s what you need to know:

AT&T data breach settlement: Who can file a claim?

Anyone in the U.S. whose data was accessed in either the March 30, 2024, or July 12, 2024, breach is eligible. Some customers may be part of both incidents and could qualify for additional compensation. The obvious question is this—how would you know if your data was breached?

1. Direct notice from AT&T – AT&T (through the Kroll Settlement Administrator) mailed or emailed notices to affected customers. These included a Notice ID and a Confirmation Code to help you file a claim.

2. Settlement website lookup – The settlement site allows you to check eligibility by entering your claim information. If you don’t have your notice, you can still use your AT&T account number, email, or full name to file.

3. Contacting the administrator – If you’re unsure whether you were included, you can call Kroll Settlement Administration at (833) 890-4930 and they’ll confirm whether your data was involved.

4. Credit monitoring alerts – Some RVers who had their data compromised may have noticed unusual account activity, suspicious emails, or alerts from credit monitoring services.

5. AT&T account notifications – Some customers received warnings directly in their AT&T account about the data breach.

For RVers especially—since you may use AT&T for mobile internet and billing while on the road—it’s worth double-checking, even if you don’t remember receiving a notice.

How to file a claim

AT&T has set up a settlement website. To file, click “Submit Claim” on the site. You’ll need your Class Member ID and details like your AT&T account number, email, or full name. If you received a notice in the mail or email, it should include a confirmation code. If not, Kroll can help.

What’s the payout?

Customers tied to the first breach can claim up to $5,000 for documented losses from 2019 or later.

Customers tied to the second breach can claim up to $2,500 for documented losses after April 14, 2024.

If you were part of both breaches, you may be eligible for up to $7,500.

A smaller cash payment option will also be available, but the final amount depends on how many people file claims.

Deadlines to remember

Oct. 17, 2025 – Opt out of the class action or file objections.

Nov. 18, 2025 – Submit your claim form.

Dec. 3, 2025 – Court hearing to approve the settlement.

When will you get paid?

Payments won’t go out until after the court approves the settlement—and possible appeals could cause delays. There’s no firm timeline for when money will be distributed.

Why this matters to RVers

When you’re on the road, your personal data often travels with you—through mobile accounts, Wi-Fi hotspots, and RV-connected services. Breaches like this highlight why it’s important to monitor your accounts, check your credit, and stay on top of settlement opportunities if your information is compromised.

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Russ and Tiña De Maris
Russ and Tiña De Maris
Russ and Tiña went from childhood tent camping to RVing in the 1980s when the ground got too hard. They've been tutored in the ways of RVing (and RV repair) by a series of rigs, from truck campers, to a fifth-wheel, and several travel trailers. In addition to writing scores of articles on RVing topics, they've also taught college classes for folks new to RVing. They authored the book, RV Boondocking Basics.

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3 Comments

Neal Davis
11 months ago

Thank you for the notice, Russ and Tina! I submitted DW’s email address and she apparently was unscathed by the data breaches. Have a great week and safe travels!

Mikal
10 months ago

Not very big payouts for those that may have had big losses…not to mention their cost, time, and effort to regain their financial security.

But, as usual, I’ll bet the law firm that handled the case has had their financial well being significantly enhanced.

These companies that have significant amounts of our personal data should be found criminally negligent if it is shown they are not using the most recent and stringent security protocols and tools. This kind of total payout to victims means virtually nothing to these companies.

Larry Lagerberg
10 months ago

Having a monitoring system is wise. Filing a claim is not. I’ve been involved with similar claims for financial services customers and have only seen on the high end $300 and at low end, $10 awards to clients. And that’s on hundreds of thousands dollars in transactions involved. Now, scale this down $50-75 a month phone bills, all of which may not be eligible for the claim and you can quickly see this could be a couple of bucks at best. Not worth anyone’s time except the legal firm filing the claim.