Got Starlink? Scam alert for unsuspecting customers

More than four-and-a-half million subscribers to Starlink make for a deep pond for phishing schemers. Now SpaceX is warning their customers that these crooked anglers are targeting subscribers with emails and texts seemingly coming from the big internet company. Here’s what the tipoffs are for the Starlink scam.

Official statements from the company regarding the Starlink scam

“If you receive an email or text requesting your Starlink account email, phone number, password, or payment details, it’s likely not from Starlink,” says a company support document. The warning also implies that scams might also come in the form of phone calls.

“Do not trust anybody who tries to sell you a prepaid Starlink bundle over the phone,” the company wrote. “Starlink does not sell prepaid multi-month service plans over the phone or through external websites.”

Starlink users have reported other twists on the scam. Emails are being sent from “Starlink LLC” or “StarlinkService,” neither of which is a legitimate Starlink address. SpaceX’s support document advises customers that authentic Starlink emails will only come from the “@starlink.com” email domain, without any variations.

What to watch out for

“We’ll never ask you to share your personal information in a text or email or over the phone,” the support document adds. “All information required for your Starlink account should only be entered at the official starlink.com website or official iOS and Android applications.”

The document also says, “If you receive an email or text requesting your Starlink account email, phone number, password, or payment details, it’s likely not from Starlink. Here are some tips to help recognize phishing messages and other scams to keep your account secure.”

How to tell if a message is from Starlink

Authentic emails will come from the “@starlink.com” email domain without any variations. If the sender’s email address comes from anything other than “@starlink.com”, it is a scam.

“All information required for your Starlink account should only be entered at the official starlink.com website or official iOS and Android applications,” Starlink officially states. “This includes:

  • Credit or debit card numbers. Starlink never requires your 4 digit debit card PIN number.
  • Bank account details.
  • Starlink login information.
  • Social Security number or sensitive personal information.
  • We’ll never ask for payment through a 3rd party vendor or website.”

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Russ and Tiña De Maris
Russ and Tiña De Maris
Russ and Tiña went from childhood tent camping to RVing in the 1980s when the ground got too hard. They've been tutored in the ways of RVing (and RV repair) by a series of rigs, from truck campers, to a fifth-wheel, and several travel trailers. In addition to writing scores of articles on RVing topics, they've also taught college classes for folks new to RVing. They authored the book, RV Boondocking Basics.

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Comments

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15 Comments

J B
1 year ago

I would not use anything POTUS musk owns.

Tommy Molnar
1 year ago
Reply to  J B

Your loss.

Jerry Attrix
1 year ago
Reply to  Tommy Molnar

Tommy: what is the loss?

Kinder Gentler Cancelproof
1 year ago
Reply to  Jerry Attrix

Just a guess but maybe it is Internet connectivity….. anywhere and everywhere that the sky is in view. Top of mountain or the bottom of a valley. Middle of the nowhere in the wilderness or downtown LA. Not sure JB actually travels anymore though so you could be right, possibly no loss by not having it.

Kara
1 year ago

That pretty much sums it up! 😃

Christine
1 year ago
Reply to  J B

True. Elon IS the scam!

Kinder Gentler Cancelproof
1 year ago
Reply to  Christine

Yeah, Big scam. That whole rescue the stranded astronauts thing is just like that fake moon landing in the 60s. It is pure propaganda.

Kara
1 year ago
Reply to  Christine

🤣

Pammy
1 year ago
Reply to  J B

I would never use a Musk product, and was very happy to sell my (inherited) stock at a VERY nice profit! Thanks Elon, now go to hell

Kinder Gentler Cancelproof
1 year ago
Reply to  Pammy

I have never been more inclined to purchase some Musk related products. Starlink as a small thank you for the time and treasure he is investing and losing as a result of his selfless act of helping balance the budget and rescue the stranded astronauts thanks to Joe, NASA and BOEING.

I have never really had a desire to own a TESLA but it is something I would consider now. Maybe 2 or 3, I know my daughter wants one and the other could be a good run around car for my wife. I need to research them a little more as it has never really been a consideration, until now.

Kara
1 year ago

Yep! 🇺🇸

Kara
1 year ago
Reply to  Pammy

😂

Kara
1 year ago
Reply to  J B

😂

Neal Davis
1 year ago

Thank you for the warning of the scam efforts, Russ and Tina! Have a great week and safe travels!

mrpavet
1 year ago

If you don’t like what Musk is doing to America, boycott Starlink and anything else he owns. It’s a shame he can’t help one of his former lovers with his sick child.