Keystone recalls RVs due to stairs detaching

A growing safety concern is affecting several RV brands—collapsing detachable stairs. Multiple manufacturers have issued recalls for units equipped with MORryde removable step assemblies, and now Keystone RV Company has joined the list following reports of step failures on select models.

Keystone RV Company (Keystone) is recalling certain 2024-2025 Voltage 4135, 4225, Fuzion, 2025 Springdale 266DECK, Retreat 391FSRL, 39FSRL, Residence 401FLFT, 401FSRL, 40FLFT, 40FSRL, Hideout 26PATIO, and 2024 Raptor travel trailers, equipped with a removable step assembly.

The clip-on bracket mounting bolts may come loose, allowing the steps to detach. Steps that detach while in use increase the risk of injury, and 248 of these RVs could see the problem of Keystone collapsing RV stairs.

Keystone collapsing RV stairs remedy

Dealers will install a new bracket and hardware, free of charge. Owner notification letters are expected to be mailed July 7, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone’s number for this recall is 25-468.

Why would the bolts come loose?

Keystone reported to the NHTSA that under certain conditions during use the receiver may come loose and disengage from the bracket. Turns out, the receiver for the step was not installed with the required thread locking compound.

As to the Keystone collapsing RV stairs? Watch your step!

MORE KEYSTONE RECALLS

Keystone recalls travel trailers for dangerous weak struts

Keystone recalls trailers due to miswired electrical box

Keystone recalls trailers for emergency exit design flaw

Keystone recalls fifth wheel trailers—Hitches can detach during travel

Keystone recalls trailers: Sidewall may detach during transit

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Russ and Tiña De Maris
Russ and Tiña De Maris
Russ and Tiña went from childhood tent camping to RVing in the 1980s when the ground got too hard. They've been tutored in the ways of RVing (and RV repair) by a series of rigs, from truck campers, to a fifth-wheel, and several travel trailers. In addition to writing scores of articles on RVing topics, they've also taught college classes for folks new to RVing. They authored the book, RV Boondocking Basics.

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1 Comment

Neal Davis
1 year ago

Thank you for the timely warning, Russ and Tina! Have a great day and safe travels!