Home Blog Page 2106

RV and RV-related recalls for January 2017

0

 

Here is our monthly summary of RV recalls for January 2017 and related equipment we feel are of interest to our readers. This information has been gleaned from the U.S. National Highway Transportation Safety Administration. This is NOT a complete list of all vehicles and related equipment recalled.



UNITED STATES RECALLS

RECREATION VEHICLES

DRV Suites (DRV) is recalling certain model year 2016-2017 Elite Suites and Mobile Suites fifth wheel recreational trailers manufactured January 29, 2016, to November 14, 2016. The brake caliper bolts may loosen, causing a loss of braking capability. DRV has notified owners, and dealers will replace the caliper bolts and sleeves using a thread adhesive, free of charge. The recall began on January 11, 2017. Owners may contact DRV customer service at 1-260-562-3500. DRV’s number for this recall is 99.02.08.

DRV Suites (DRV) is recalling certain model year 2017 Full House recreational trailers, models JX450, LX410, LX450 and LX455, manufactured August 29, 2016, to November 30, 2016. The affected vehicles have rear cargo door hinges with welds on the hinge pin and hinge plate that may be insufficient, and as a result, the top of the door may swing down with more force than normal. DRV will notify owners, and dealers will inspect the weld thickness, and if necessary replace the hinge, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DRV customer service at 1-260-562-3500. DRV’s number for this recall is 99.02.07.

Forest River, Inc. (Forest River) is recalling certain model year 2017 XLR Toyhauler and Prime Time Spartan recreational fifth-wheel vehicles manufactured August 21, 2016, to December 12, 2016. The affected vehicles have rear cargo door hinges with welds on the hinge pin and hinge plate that may be insufficient, and as a result, the top of the door may swing down with more force than normal. Forest River will notify owners, and dealers will replace the ramp door hinge, free of charge. The recall is expected to begin February 27, 2017. For more information, XLR owners may call 1-574-642-0432 and Spartan owners may call 1-574-862-1025. Forest River’s number for this recall is 51-12312016-0310.

Gulf Stream Coach, Inc. (Gulf Stream) is recalling certain model year 2017 B Touring Cruiser motorhomes, model 5210, manufactured May 16, 2016, to July 15, 2016. The Certification label on the affected vehicles may contain incorrect front and rear Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, “Certification.” Gulf Stream will notify owners and will provide a corrected Certification label, free of charge. The recall began on January 4, 2017. Owners may contact Gulf Stream customer service at 1-800-289-8787.


nextexit17-771Now available!
Locate services at Interstate exits
The 2017 Next Exit is the most complete USA Interstate highway exit directory ever published for every exit of major and most minor routes. Find what’s located at upcoming exits on your route — gas, food, lodging, camping, shopping, hospitals, Walmarts and much more. A best-seller year after year. Learn more or order.


Jayco, Inc. (Jayco) is recalling certain model year 2016 Alante and Precept motorhomes manufactured August 10, 2015, to March 15, 2016. The wiring for the entrance steps may be incorrectly installed and, as a result, the steps may unexpectedly retract. Jayco will notify owners, and dealers will inspect the entrance step wiring, correcting the wiring as necessary, free of charge. The recall began on January 18, 2017. Owners may contact Jayco customer service at 1-800-517-9137. Jayco’s number for this recall is 9903340.

Keystone RV Company (Keystone) is recalling certain model year 2016-2017 Alpine fifth-wheel recreational trailers manufactured August 10, 2015, to December 1, 2016, and Avalanche fifth-wheel recreational trailers manufactured September 11, 2015, to December 1, 2016. The Federal Placard on the affected vehicles may have incorrect spare tire load range information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, “Certification.” Keystone has notified owners, and dealers will replace the Federal Placard, free of charge. The recall began on January 17, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone’s number for this recall is 17-275.

Keystone RV Company (Keystone) is recalling certain model year 2017 Keystone Carbon and Raptor fifth wheel recreational trailers, and 2016-2017 Fuzion and Dutchmen Voltage fifth wheel recreational trailers. The affected vehicles have rear cargo door hinges with welds on the hinge pin and hinge plate that may be insufficient, and as a result, the top of the door may swing down with more force than normal. Keystone will notify owners, and dealers will replace the ramp door hinge, free of charge. The recall began on January 13, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone’s number for this recall is 16-274.

KZRV, L.P. (KZRV) is recalling certain model year 2016-2017 Venom and Durango Gold toyhaulers and fifth wheel trailers manufactured January 11, 2016, to December 2, 2016. The affected vehicles have rear cargo door hinges with welds on the hinge pin and hinge plate that may be insufficient, and as a result, the top of the door may swing down with more force than normal. KZRV will notify owners, and dealers will inspect the weld thickness, and if necessary replace the rear door hinges, free of charge. The recall began on January 13, 2017. Owners may contact KZRV customer service at 1-800-768-4016 extension 154 or 153.



Starcraft RV is recalling certain model year 2017 Comet, Satellite, Launch, and Autumn Ridge mini trailers manufactured June 21, 2016, to November 18, 2016, and equipped with the extreme package. The Federal labels on the affected vehicles may state incorrect tire and rim sizes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, “Tire Selection and Rims.” Starcraft has notified owners and mailed corrected labels to the affected owners, free of charge. The recall began on December 22, 2016. Owners may contact Starcraft customer service at 1-800-945-4787. Starcraft’s number for this recall is 9902339.

Thor Motor Coach (TMC) is recalling certain model year 2016-2017 Outlaw motorhomes, models 37BG, 37LS, 37RB, 38RE and 38RF, manufactured January 13, 2016, to December 8, 2016. The affected vehicles have rear cargo door hinges with welds that may be inadequate for securing the hinge pin to the hinge plate. TMC will notify owners, and dealers will inspect the hinge weld thickness, replacing the hinge as necessary, free of charge. The recall is expected to begin February 8, 2017. Owners may contact TMC customer service at 1-877-500-1020.

Triple E Recreational Vehicles (Triple E) is recalling certain model year 2017 Serenity S24CB recreational vehicles manufactured June 1, 2016, through November 23, 2016. In the affected vehicles, the circuit wire leading from the coach’s power system to the battery is incorrectly connected to a 150 amp fuse, however, the wire is only rated for a maximum load of 120 amps. Triple E will notify owners, and dealers will correct the wires at the fuse holder, free of charge. The recall was expected to begin in January 2017. Owners may contact Triple E customer service at 1-877-992-9906. Triple E’s number for this recall is CA #8495-1.


Good Sam Campground Guide
With more than 12,500 locations listed across the USA and Canada, the Good Sam RV Travel & Savings Guide is the only print directory of RV parks and campgrounds. The 2017 edition features an expert rating system with all evaluations completed on site in the past 12 months. Park listings include amenities, services, restrictions, rates, contact info, Good Sam discount locations, hundreds of dollars’ worth of Camping World savings and pages of helpful information. Learn more or order.


DO YOU HAVE A NORCOLD REFRIGERATOR?
If so, watch this important video about a critical recall. A class action lawsuit has just been settled. Click on this page for the settlement website and a link to the court ruling. 


OTHER VEHICLES

Chrysler (FCA US LLC) is recalling certain model year 2009 Dodge Durango and Chrysler Aspen vehicles manufactured January 17, 2007, to December 18, 2008, and 2010 RAM 3500 cab chassis manufactured September 25, 2009, to February 1, 2010. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture. Chrysler has notified owners, and dealers will replace the driver’s frontal air bag inflator, free of charge. The recall began January 11, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is S92. Note: This recall covers vehicles that were accidentally excluded from recall 15V-313.

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2008-2009 Sterling Bullet 4500 and 5500 cab chassis vehicles manufactured November 1, 2007, to November 7, 2008. The affected vehicles have a 220 amp alternator that may develop a short circuit. DTNA will notify owners, and DTNA dealers will replace the alternator, free of charge. The recall was expected to begin February 3, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA’s number for this recall is FL-729.

—–

Daimler Vans USA, LLC (DVUSA) is recalling certain 2012 Freightliner 2500 and 3500 Sprinter and Mercedes-Benz 2500 and 3500 Sprinter vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or “Zone A.”

Additionally, DVUSA is recalling certain 2009 Dodge 2500 and 3500 Sprinter and Freightliner 2500 and 3500 Sprinter vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or “Zone B.”

These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. Interim letters informing owners about the recall and telling them that parts are not yet available are expected to be mailed in February 2017. Owners will receive a second notice when remedy parts become available. Owners may contact DVUSA customer service at 1-877-762-8267.

—–

Ford Motor Company (Ford) is recalling certain 2017 Ford F-250 and F-350 Super Duty trucks manufactured August 10, 2016, to September 17, 2016. The frame reinforcement bracket may not have been attached to the front fuel tank strap, allowing the fuel tank strap to separate from the frame. Ford will notify owners, and dealers will inspect and, if necessary, install the reinforcement bracket, free of charge. The recall is expected to begin February 6, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 16S45.

Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components. Ford will notify owners, and dealers will inspect and, if necessary, replace the turbocharger oil supply tubes, free of charge. The recall was expected to begin on January 23, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 16S46.



Honda (American Honda Motor Co.) is recalling certain 2005-2006 Acura MDX and Honda CR-V vehicles, 2005-2011 Honda Element vehicles, 2005-2012 Acura RL vehicles, 2006-2012 Honda Ridgeline vehicles, 2007-2008 Honda Fit vehicles and 2005-2008 Honda Pilot vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or “Zone A.”

Additionally, if not included in “Zone A” above, Honda is recalling certain 2005-2006 Acura MDX and Honda CR-V vehicles, 2005-2009 Acura RL and Honda Element vehicles, 2007-2008 Honda Fit vehicles, 2005-2008 Honda Pilot vehicles and 2006-2009 Honda Ridgeline vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or “Zone B.”

Additionally, if not included in “Zone A” or “Zone B” above, Honda is recalling certain 2005-2006 Acura MDX and Honda CR-V vehicles, 2005-2008 Acura RL, Honda Element and Honda Pilot vehicles, 2007-2008 Honda Fit vehicles and 2006-2008 Honda Ridgeline vehicles originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming.

These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. Honda will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Honda customer service at 1-888-234-2138. Honda’s numbers for this recall are KD9 and KE0.


mice-653rodent-653Keep rodents out of your RV!
The overwhelmingly positive reviews on this make it a best bet for keeping your RV rodent-free. This is the only plant-based rodent repellent registered for inside use by the EPA. It effectively repels rodents up to 100 days with a “woodsy” scent that’s pleasant to humans but offensive to rodents. It’s safe around kids and pets so no safety warning is required. 98% biodegradable. Tested and endorsed by the Good Sam Club. Learn more or order.


Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or “Zone A.”

Additionally, if not included in “Zone A” above, Honda is recalling certain 2009 Acura TSX, Honda Fit and Pilot, 2008-2009 Honda Accord, 2006-2009 Civic, Civic Hybrid and Civic NGV, and 2007-2009 Honda CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or “Zone B.”

Additionally, if not included in “Zone B” above, Honda is recalling certain 2008 Honda Accord, 2006-2008 Honda Civic, Civic Hybrid and Civic NGV and 2007-2008 Honda CR-V vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming.

These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. Honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Honda customer service at 1-888-234-2138. Honda’s numbers for this recall are KE1 and KE2.

—–

Honda (American Honda Motor Co.) is recalling certain model year 2011-2016 Odyssey vehicles manufactured August 17, 2010, to October 1, 2015. The affected vehicles have second row outboard seats that have a release lever that allows the seats to move for easier access to the third row of seats. This release lever may remain in the unlocked position allowing the seats to move unexpectedly. Honda will notify owners, and dealers will install an additional bracket and spring to both second row outboard seats, free of charge. The recall was expected to begin January 23, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda’s number for this recall is KD5.

Honda (American Honda Motor Co.) is recalling certain model year 2016 Odyssey vehicles manufactured September 23, 2016, to October 24, 2016. The affected vehicles have a second row center seat with a horizontal adjuster bar that may stick in the unlocked position, allowing the seat to unexpectedly slide. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, “Seat Systems.” Honda will notify owners, and dealers will inspect the slide function and replace the horizontal position adjustment bar, as necessary, free of charge. The recall was expected to begin January 23, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda’s number for this recall is KD4.

Honda (American Honda Motor Co.) is recalling certain model year 2017 Ridgeline AWD vehicles manufactured April 1, 2016, to August 11, 2016. Water may enter the rear wiring harness through the connector located under the truck bed drain hole, possibly causing the connection terminals to corrode. Honda will notify owners, and dealers will inspect the rear wiring harness and related components, replacing them as necessary, free of charge. The recall was expected to begin January 24, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda’s number for this recall is KD3.


motor-carrier-2017-752Essential for big RVs!
2017 Rand McNally Motor Carriers’ Road Atlas
If you drive a big RV — extra long or extra tall — then this truck driver’s road atlas will be a huge help in knowing where you can drive without encountering a low bridge or getting stuck hanging over a cliff. This is an essential aid even if you have a GPS! Coverage: United States, Canada, and Mexico. Learn more or order.


Hyundai Motor Company (Hyundai) is recalling certain model year 2017 Hyundai Elantra vehicles manufactured April 15, 2016, to September 13, 2016, and Sonata vehicles manufactured May 27, 2016 to September 16, 2016. In these vehicles, the end seal for the driver’s frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash. Hyundai will notify owners, and dealers will replace the driver’s frontal air bag module, free of charge. The recall is expected to begin February 13, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai’s number for this recall is 156.

—–

Mazda North America Operations (Mazda) is recalling certain 2009 B-Series trucks sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or “Zone B.”

Additionally, unless included in “Zone B” above, Mazda is recalling certain 2007-2008 B-Series trucks sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming.

These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. Mazda will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall is expected to begin March 7, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda’s number for this recall is 0817A.


corps-book-748

RV Camping in Corps of Engineers Parks
The U.S Army Corps of Engineers manages more than 12 million acres of land and water nationwide. In fact, it’s the largest federal provider of outdoor recreation in the nation. This book will guide you to more than 600 Corps-managed campgrounds with sites suitable for RV camping on nearly 200 lakes around the country. Many RVers believe Corps campgrounds are among the best out there! Learn more or order.


Mazda North America Operations (Mazda) is recalling certain 2012 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or “Zone A.”

Additionally, unless included in “Zone A” above, Mazda is recalling certain 2009 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or “Zone B.”

Additionally, unless included in “Zone A” or “Zone B” above, Mazda is recalling certain 2007-2008 CX-7 and CX-9 sold, or ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming.

These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. Mazda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The recall is expected to begin March 7, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda’s number for this recall is 0717A.



Subaru of America, Inc. (Subaru) is recalling certain 2005-2006 Baja, 2009 Forester, Legacy and Outback and 2006-2009 Impreza (including WRX and STI models) and Tribeca vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia.

These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. Subaru will notify owners, and dealers will replace the passenger front air bag inflator, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Subaru customer service at 1-800-782-2783. Subaru’s number for this recall is TKB-17.

—–

Subaru of America, Inc. (Subaru) is recalling certain 2005-2006 Baja, 2006-2008 Impreza (including WRX and STI models), Tribeca, and 2006 Saab 9-2X vehicles, originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming.

These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the front passenger air bag inflator, free of charge. The manufacturer has not yet provided a notification schedule. Subaru owners may contact Subaru customer service at 1-800-782-2783. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru’s number for this recall is TKC-17.


Keep robbers out of your storage compartments!
lock-758Did you know that many if not most keys to RV storage compartments are exactly the same — a key for your coach will open the storage compartment doors of others? So how do you keep your compartments secure from bad guys? Easy. Gary Bunzer, the RV Doctor, shows you how. Watch the video for a demonstation or order at Amazon.com.


Subaru of America, Inc. (Subaru) is recalling certain 2005-2006 Subaru Baja, 2006-2011 Impreza (including WRX and STI models), 2006-2012 Tribeca, 2009-2012 Forester, Legacy, Outback, and 2012 WRX vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands.

These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Subaru customer service at 1-800-782-2783. Subaru’s number for this recall is TKA-17.


Good Sam Campground Guide
BRAND-NEW! With more than 12,500 locations listed across the USA and Canada, the Good Sam RV Travel & Savings Guide is the only print directory of RV parks and campgrounds. The 2017 edition features an expert rating system with all evaluations completed on site in the past 12 months. Park listings include amenities, services, restrictions, rates, contact info, Good Sam discount locations, hundreds of dollars’ worth of Camping World savings and pages of helpful information. Learn more or order.


Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or “Zone A.”

Additionally, unless included in “Zone A” above, Toyota is recalling certain 2009 Toyota Corolla, Corolla Matrix, Yaris, Yaris HB, Scion xB, Pontiac Vibe, Lexus, ES350, IS250, IS350, and IS-F vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or “Zone B.”

Additionally, unless included in “Zone A” or “Zone B” above, Toyota is recalling certain 2006-2008 Lexus IS250 and IS350, 2007-2008 Lexus ES350, Toyota Yaris, Yaris HB, and 2008 Lexus IS-F and Scion xB vehicles originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming.

These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. Interim letters informing owners that parts are not yet available were expected to begin January 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota’s numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), H1A (Toyota Zone C), G2G (Lexus Zone A), G2H (Lexus Zone B) and H2A (Lexus Zone C). Toyota’s numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).


slideout-seal656Protect your RV’s slideout
with this rubber seal lubricant
If you don’t take care of your slideout you’re asking for problems including dangerous, costly water damage. This rubber seal lubricant from Thetford prevents fading, cracking and deterioration. It cleans, conditions and shines, keeping seals flexible and protected from sunlight destruction. It is also useful on door seals and window seals. It’s a mineral oil product and also acts as a lubricant. Learn more or order.


OTHER EQUIPMENT AND TIRES

Nothing significant to report this month.


Please note: This is only a list of recalls we feel may be of interest to the RVing community. There may be other recalls which may affect you — please make it a point to visit appropriate government sources for more information.


What is a recall?
When a manufacturer or the National Highway Traffic Safety Administration (NHTSA) determines that a car or item of motor vehicle equipment creates an unreasonable risk to safety or fails to meet minimum safety standards, the manufacturer is required to fix that car or equipment at no cost to the consumer. That can be done by repairing it, replacing it, offering a refund (for equipment) or, in rare cases, repurchasing the car.

What should I do if my vehicle is included in this recall?
If your vehicle is included in this recall, it is very important that you get it fixed as soon as possible given the potential danger to you and your passengers if it is not addressed. You should receive a separate letter in the mail from the vehicle manufacturer, notifying you of the recall and explaining when the remedy will be available, whom to contact to repair your vehicle or equipment, and to remind you that the repair will be done at no charge to you. If you believe your vehicle is included in the recall, but you do not receive a letter in the mail from the vehicle manufacturer, please call NHTSA’s Vehicle Safety Hotline at 1-888-327-4236, or contact your vehicle manufacturer or dealership.

Thank you for your attention to this important safety matter and for your commitment to helping save lives on America’s roadways.

Did you miss last week’s issue of RV Travel? You can read it here.

This newsletter is copyright © 2017 by RVtravel.com.

RV’s gas oven won’t heat up

0

 

gary-736Dear Gary,
The gas oven in our motorhome just quit working. We have an Amana range/oven in a Winnebago. The burners on the range still work great, and I can light the pilot light in the oven. However, when I turn up the temperature control knob to set the oven temperature, nothing happens. The pilot light remains on but it seems that no larger volume of gas comes into the burner. Any ideas of what we might check? Thanks in advance! —Linda N.

Dear Linda,
Usually when the thermostat calls for heat, a signal is sent to a component called the oven safety valve. The safety valve allows the gas to flow to the oven burner. The signal, however, is triggered by the thermostat. If the pilot flame does not get larger when the thermostat calls for heat, the faulty component is usually the thermostat.

If the pilot flame indeed gets larger and the main oven burner still fails to ignite, the faulty component is usually the safety valve. I’d have the oven thermostat checked by a certified RV technician, as well as the delivery line gas pressure. The appliances must be fed the correct amount of propane at the correct pressure, and that is determined by the pressure regulator down at the propane container.

Of course, physical damage such as a kinked tube can also restrict fuel flow and negate burner ignition, but I’m assuming there is no kinked tubing anywhere in the oven system. Time to call the professional!

Read more from Gary Bunzer at the RVdoctor.com. See Gary’s videos about RV repair and maintenance.

##RVT779

 

What if one RVing spouse retires but the other keeps stalling?

4

 

Dear RV Shrink:rvshrink
I was laid off from my auto parts manufacturing job a few years ago and decided to take an early retirement. My husband was still working but we figured we would both retire soon and try the RV lifestyle. He keeps dragging his feet. I should have gotten another job but the industry is still pretty slow. How do other people handle this situation? One retires and the other can’t seem to make the move. We have already bought a fifth-wheel that we use on weekends and holidays. He loves it, but is so used to working it scares him to think of giving it up. —Lady in waiting in Waterton

Dear Lady:
That is a dilemma. Instead of getting another job, you could get another husband. Just kidding. Most people have one foot out the door long before they can retire, while others find it very hard to pull the trigger. You didn’t mention your ages. Maybe you are not close to the average retirement age and your husband is worried about your financial future.

Some people do make the move prematurely, without enough planning, and regret it later. I think it is a very personal choice that each couple has to make between themselves. You should sit down and discuss your future and come to some understanding. Find out what it will take to motivate your husband to retire. If it looks like it might be a couple more years, you might then be able to be at ease with it, find another job, or at least be able to plan your course until he is ready. 

I feel for you in the job market. I grew up in Pontiac, Michigan, and know a lot of people that lost good jobs during the Great Recession, and those jobs never came back. I wrote a song about it. I have linked it here.  UAW RAG—Keep Smilin’, Richard Mallery a.k.a. Dr. R.V. Shrink

Can’t get enough of the Shrink? Read his new e-book: Dr. R.V. Shrink: Everything you ever wanted to know about the RV Lifestyle but were afraid to ask or check out his other e-books.

##RVT779

Is it boondocking, dry-camping or blacktop boondocking?

3

 

Here’s a question from a reader of RVtravel.com about boondocking. 

Hi, Bob,
I’m confused. I’ve heard the terms boondocking, dry-camping, blacktop boondocking, and others. Do they all mean the same thing or is there a difference?  —Alan F.

Hi, Alan,
You’re not the only one confused. There don’t seem to be any widely accepted definitions separating those terms. Most of the differences are defined by what is most widely used and could vary by region. But I’ll take a shot at clarifying.

Boondocking in Arizona’s Apache-Sitgreaves National Forest

Dry-camping is the term used to describe what you are doing, which is camping without hookups. Technically that would mean no water, electrical or sewer connections. But if you had just one hookup, such as a connection to electricity, for example, that would be described as partial hookups.

Boondocking and blacktop boondocking refer to where you are dry-camping. Blacktop boondocking is self-descriptive, dry-camping on a paved surface, like at a Walmart, truck stop or highway rest area. Simply boondocking refers to dry-camping away from all conveniences, out in the boonies, such as on public BLM or Forest Service land with no on-site source of water or electricity and no dump station.

But what do you call camping at a Forest Service campground with a communal water supply and designated paved sites, or an undesignated site at a county fair or RV rally? I would call those just dry-camping. So … should the terms be officially (and by whom?) defined in order to clarify, or is it unimportant? What do the rest of you think?

Read more about boondocking at my blog.
Check out my Kindle eBooks about boondocking at Amazon.

Do you have a question for Bob? Email him at bob.rvtravel (at) gmail.com .

 ##NRV1-18

Renegade RVs recalled for seat belt issue

0

 

REV Recreation Group is recalling 886 model year 2016-2017 Renegade RV Verona, Verona LE and Specialty Sprinter vehicles, 2011-2017 Explorer, Ikon and Core vehicles, 2014-2017 XL, Classic with Garage, Toter Home and Villagio vehicles, 2015-2017 Classic-Equine and Vienna vehicles, and 2011-2016 RSV vehicles. In the affected motor coaches and motorhomes, the seat belt anchorage hardware may pull out of the floor framing in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, “Seating Systems,” and 210, “Seat Belt Assembly Anchorages.”

Makes/models/model years affected:
RENEGADE RV/CLASSIC/2015-2017
RENEGADE RV/CLASSIC W/ GARAGE/2014-2017
RENEGADE RV/CORE/2011-2017
RENEGADE RV/EXPLORER/2011-2017
RENEGADE RV/IKON/2011-2017
RENEGADE RV/RSV/2011-2016
RENEGADE RV/SPECIALTY SPRINTER/2016-2017
RENEGADE RV/TOTER HOME/2014-2017
RENEGADE RV/VERONA/2016-2017
RENEGADE RV/VERONA LE/2016-2017
RENEGADE RV/VIENNA/2015-2017
RENEGADE RV/VILLAGIO/2014-2017
RENEGADE RV/XL/2014-2017

REV will notify owners, and dealers will replace the seat belt mounting hardware and install reinforcement plating, free of charge. The recall is expected to begin March 10, 2017. Owners may contact REV customer service at 1-800-509-3417. REV’s number for this recall is 170110REV.

##RVT779

Some Holiday Ramblers, Fleetwood motorhomes recalled

0

 

REV Recreation Group is recalling 291 model year 2017 Holiday Rambler Vacationer XE, Admiral XE, Fleetwood Storm and Fleetwood Flair motorhomes. The rear sway bar may not have been properly tightened and, as a result, the sway bar may detach from the vehicle.

If the sway bar falls from the vehicle, it can increase the risk of a crash.

Makes/Models/Model Years affected:
FLEETWOOD/FLAIR/2017
FLEETWOOD/STORM/2017
HOLIDAY RAMBLER/ADMIRAL XE/2017
HOLIDAY RAMBLER/VACATIONER/201

REV will notify owners, and dealers will tighten the rear sway bar bolts, replacing them as necessary, free of charge. The recall is expected to begin January 31. Owners may contact REV customer service at 1-800-509-3417. REV’s number for this recall is 161229REV.

##RVT779

Gaffer tape could replace duct tape in your repair kit

Gaffer Tape

By Bob Difley

Depending on where you were raised or worked, you may think that “gaffer tape” is a type of tape used to tape up old men — or the boss.

But the Gaffer Tape that I was asked to evaluate refers to the tape used by the “gaffer” on movie or TV production sets.

The gaffer is the chief electrician, and the tape is used primarily for taping down all the various electrical cords, and any other cords or lines on the set to prevent tripping or accidentally pulling the cord out of its socket.

But its uses go beyond that, as it can be used to secure in place just about anything that needs securing, hanging, holding open, holding closed — well, you get the idea. But you may be thinking, “Oh, you mean duct tape.” Yes and no. It looks similar to a roll of duct tape, but the main difference is that, when you are finished with it, it is easier to remove and does not leave a residue (unsightly and tedious to clean up and possibly damaging painted or finished surfaces) on whatever it was stuck to.

IT DIDN’T TAKE ME LONG to find a good use for it. The window over my bed developed a leak during the last rainstorm (worst place for a leak) and I couldn’t get the window people out to fix it for several days. So I taped around the place where it was leaking into the bedroom. Gaffer Tape comes in multiple colors and the white roll matched the color of the inside of my window perfectly. You could hardly detect the tape was there.

Then I went outside and taped the window where the rain was blowing in. That night we had another violent storm, the driving rain blasting against the window like a fire hose. The next morning there was not a drop of water on the sill inside.

Since no rain was predicted for a few days, and since I wanted to test the claim of no residue, I peeled the tape off as clean as a whistle (I wonder where that saying came from). Using your imagination, I’ll bet you could think of multiple uses around the RV and at home, such as securing extension cords, temporary fixes for leaks on rubber roofs and around vents, using as two-sided tape for fixing posters or photos to walls or on your fridge (mine is covered with family photos), and many other uses.

Learn more on the Gaffer Power website.

You can find Bob Difley’s RVing ebooks on Amazon Kindle.
Follow Bob at BoondockBobblog.

Editor: Here’s a link to Gaffer Power tape on Amazon, where it’s their “#1 Best Seller” and has received 4.8 out of 5 stars with more than 2,600 customer reviews.

##bd1-17; ##RVT779

 

TV antenna not pulling in the signal? This may help

 

By Russ and Tiña De Maris

Bless the heart of old John Winegard. A “Depression Era” child, Winegard started his fortune in the 1950s when he designed, marketed and manufactured his first television antenna for home use. But it wasn’t until the 1970s that the Winegard family “discovered” the RV market. The technology for the Sensar TV antenna was John Winegard’s, but it wasn’t until the patent on the original technology had come near to expiring that Winegard’s progeny acted to introduce it to RVers.

Since that time, Winegard antennas have been a mainstay on most RVs built in the US. Seems like everyone cranks up their Sensar and pulls down on that little round handle, seeking a good TV signal. That is, until something goes wrong with that little white box in the wall. Then it’s time for the replacement. But which one is it?

Which one? Well, that’s the question. The little white plate that connects the antenna coax cable to your television comes in more than one “flavor.” There are amplified Winegard antennas — ones where an amplifier is built right into the antenna up above roof level  — and those that have no amplifiers. They’re two different breeds of cat, and you can’t replace one with the other. Most (but not all) present day Winegard RV antennas have the amplifier built into them — for these you need a power supply block. This system runs 12-volt power up the coax to the antenna-mounted amplifier and allows TV signal back down. For the non-amplified antenna, you’ll need a amplifier block. This amplifies the signal in the block, and doesn’t run any power up the coax.

There are other Winegard plates, too, designed for “satellite” connections. Stark Electronics has a great web page where you can eyeball the differences. Nearly any RV supply house can set you up with the proper replacement. Incidentally, older Winegard power supply blocks often had “slide” style switches to turn the power supply off, and at the same time allow for a “cable” connection. The newer blocks have a push button. We found, much to our “designer sense” chagrin, that the new-style block is clearly imprinted “WINEGARD.” Unfortunately, the way our rig is “plumbed” we had to install the power supply block upside down. Result? We have a DRAGENIW power supply.

Troubleshooting? If the wall plate light doesn’t turn on, check for power. With your multimeter set to the appropriate DC range, carefully probe into the “socket” of the wall plate — with the positive probe going to the center conductor and the negative to the outer shell of the socket. If you don’t have power, track down the fuse that supplies power to the wall plate. Remember, these little babies don’t like to supply a lot of power — typically 8 amps or less is the limit. Plugging in a hair dryer or an inverter with a load of much more than 60 or 70 watts will “blow” the fuse.

If power is present in the socket and the light is out, it’s a likely bet the block is blown. Plenty of RVers have complained that corrosion seems to be a huge killer of these critters, so don’t be surprised to find “the green” on your circuit board. When you do work at replacing your power supply, it’s best to turn off the power to the block. Usually you can just pull the fuse to that circuit, but if you can’t discern which one it is, then disconnect the house battery and the shore power (that may be supplying 12 volts through your converter). Unscrew the wall plate and carefully examine the wiring layout.

The coax leads are easily confused, and if wired back wrong will definitely foul up your evening of entertainment. Three terminals are provided: one from the antenna, one from “cable,” and the other goes out to another TV set. If you’re clumsy like me, tag ’em as to location on the block before you pull them off. And don’t mix up the power wiring  — you’ll blow the block into eternity with a reversed polarity situation.

Got everything connected up right? GENTLY push the innards back into the wall box and with gentle sensitivity put in the plate screws. Torque them gently — too far and you stand a chance of cracking your face (plate).

##RVT779

Re-tire with a used tire?

By Russ and Tiña De Maris

Keeping the rubber on the road can be tiresome, particularly for RVers. For example, our tow unit is a 1-ton “dually,” that requires six tires on the pavement, then add the four tires on the trailer we pull (not to mention the spares) and there’s ten tires to be looked after. When it comes time to replace a tire, money talks.

How about you? Is it safe to buy and run used tires?

The folks at Consumer Reports recommend you steer completely away from used tires. Their reasoning is simple: You don’t know a thing about the background of the tire, who owned it, nor how they treated it. Since you can’t tell everything you need to know about a tire from a cursory inspection, the group best known for testing consumer products says, “The tire could have been driven overloaded, underinflated, or to excessively high speed. Any one or a combination of these factors could lead to internal damage not visible from the outside. In short, the used tire could be unsafe.”

But again, money talks. What if you do decide you really do need to buy a used tire or two (or ten)? Here are some things to look for as you carefully examine a potential purchase.

How deep is your tread: If you don’t have a tread depth gauge (and you really SHOULD have one), then the old standard of sticking a penny, head down in the tread, tells the tale. Mr. Lincoln’s head should be at least partially covered. If you can see all of the penny’s head, the tread is worn out.

Don’t sing on the wrong cord: Roll the tire around and examine the entire length of tread. You shouldn’t see any cord, nor any trace of wire coming through.

Separate yourself from a separation: Check out the sidewall and the tread area. Beware of any bumps, irregularities, or wavy-looking areas. They could mean the tire’s been damaged and can be “separating,” or delaminating. Take it from our personal experience – a tire separation led to some serious damage on a Utah highway that spelled a total loss on one of our tow vehicles. Don’t just look – carefully run your hand along the sidewall and tread surface areas and feel for anything unusual.

Beat up beads: A tire’s bead area is where the tire meets the metal rim of the wheel. That bead needs to be solid, not chunked or damaged, to ensure a complete and safe seal. While you’re looking, check the sidewalls of the tire for small cracks indicating the potential of dry rot. They may appear, too, between the blocks of tread. Dry rot is a sure sign of problems.

Peek inside: The inside of lining of the tire should be carefully looked at. If a tire has been run overloaded or low on air, the sidewall begins to collapse. If that happens, they can fold over and contact themselves, rubbing, scrubbing and damaging the interior of the sidewall. If you see a wear stripe around the inside of the sidewall, or spot any tiny particles of rubber in the tire, or if you see the inner surface of the tire sidewall, reject the tire.

Rejectable repairs: Not all tire damage is bad. A puncture, properly repaired, can be OK. But a safe repair is a patch on the inside of the tire, not a “plug” of rubber pushed through the puncture. If a puncture is larger than ¼ inch, or is within an inch of a sidewall, don’t buy the tire.

Hot dates: A tire may be undamaged and have loads of tread left on it, but if it’s aged, it’s not a safe tire. When we say “aged,” it’s recommended you never buy a used tire that’s any older than five or six years. A tire that’s seven years or older really needs to be replaced. How do you know how old the tire is? Look on the sidewall for the DOT code: the letters DOT, followed by several numbers are the code. The numbers are the key: The first two are the identification code of the tire plant where the tire was made. The next four numbers are the date of manufacture – the first two of those are the week, the next two are the year. So the four digits “1001” tell you the tire was made in the 10th week of 2001.

##FT1-18 ##RVDT1287

Non-contact voltage tester and false positive results

2

 

Hey Mike,
I’m hoping you can answer a question I have. I’ve tried the Internet, but I think you may be the only person on the planet who can help me. The question is: Can a non-contact voltage tester have a false positive? —M. Morse

Hey M.,
Well, in a word, yes. But in reality it really is finding voltage, just not necessarily with enough current to do you any harm. So here are a few situations where you can easily get a “false” positive.

For example, if you plug in your basic iPhone to a wall outlet and test it with an NCVT (Non Contact Voltage Tester) it will indicate a voltage. In fact, if you measure it with a high-impedance meter you’ll find that the case of the phone actually has around 60 volts AC on it while plugged into a wall charger. Now, the wall charger itself isolates you pretty well from the 120-volt line voltage, but there will be a certain amount of leakage that’s typically less than 1/10 of a mA (milliamp) of current which will energize the case with 1/2 of the line voltage, which creates 60 volts of “hot-skin” in the USA. That current is below the threshold of what you can even feel and is certainly safe.

Photo: Amazon.com

However, if you plug in a damaged or cheap iPhone charger, it can actually electrify the case of your smartphone with significant current, which is exactly how several people in China died last year while answering their smartphones that were plugged into defective chargers while standing in the shower. The same goes for crock-pots which don’t have a grounded power cord from the factory. They’ll usually develop around 60 volts on the metal chassis (1/2 of the 120-volts in the power line) but at less than 1 mA, so they’re safe. But I still won’t stand in a shower with a plugged in smartphone, or a puddle while touching an ungrounded crock-pot. I’m an engineer and know way too many things that can go wrong.

However, if you’re testing anything that’s powered with a grounded power plug and you measure a voltage on the chassis with an NCVT, then there’s something very wrong with your grounding system which could become deadly at any time. Anything with a grounded plug should NEVER show a voltage on the chassis. If it does, then the ground has been compromised and things could become dangerous. So the bottom line is, anything that’s plugged in with a factory non-grounded plug will usually have around 60 volts on its chassis/skin and is probably not dangerous even though it will make an NCVT light up and beep. But anything you plug in with a grounded plug should NEVER cause an NCVT to light up and beep at you. And if you ever feel an electrical shock from anything, then please have it checked by a qualified electrician or technician.

If any of you are musicians, here’s a video I did on how to check electric guitars and stage amplifiers for potential shock hazards using an NCVT. Watch the video.

Let’s play safe out there… —Mike Sokol

Mike Sokol is an electrical and professional sound expert with 40 years in the industry. Visit NoShockZone.org for more electrical safety tips. His excellent book RV Electrical Safety is available at Amazon.com. For more info on Mike’s qualifications as an electrical expert, click here.

Editor: Here are non-contact voltage testers and high-impedance meters at Amazon.

##RVT778

Quartzsite Internet woes — getting results!

 

By Russ and Tiña De Maris

When the snowbirds descend on Quartzsite every winter, capacity is put to the max. Long lines at the LP outlets, no place to sit at McDonald’s, and at the top of the list, a short supply of broadband capacity, at least for folks who rely on Verizon Wireless as a carrier. 

This year has been no exception. As the crowds started making Highway 95 from Parker begin to look like a parking lot, Internet speeds dropped from the usual 15 to 22 Mbps down to the creepy crawly range of way less than a Meg. We tried to ignore it at first, but when you’re tasked with helping to get out the best little electronic newsletter for the RVing public, slow Internet speeds just don’t cut it. 

Finally, we took the deep breath, made sure our celly was fully charged, and dialed 611 to yelp at Verizon’s tech support people. We fully expected a long wait for help, and bless our hearts, we proved to be prophets. It took nearly an hour to wade through the usual “work your way up the food chain, take out your sim card out, put your sim card in, take your sim card out, and you shake it all about,” before finally, finally, getting a support ticket filed. Assured that we would hear back in 24 hours, OK, 48 hours at max, we waited a full 70 hours before calling back and asking again. 

We weren’t the only ones. The great tech support guru of our dreams told us that sure enough, there were “a lot” of open tickets on the same issue. The field guy came out and said, “Yep, there’s a big show in town, we’re at capacity.” After the field guy tweaked the system, we saw dramatic improvements — occasionally seeing download speeds just a bit above a meg. Oddly, upload speeds were dazzlingly fast in comparison, about 4.5 Mbps. 

While not exactly promising relief in the form of a temporary cell tower, our perseverance did see a small reward. The Verizon rep was able to secure us a hefty chunk of change for our trouble thus far, and if they don’t get a mobile tower up, another chunk of change on the next bill. Mind you, she didn’t volunteer to hand over the bucks, we had to ask for a credit. Once asked, it was done speedily. 

Troubled by lousy service, and hunkered down in Quartzsite? If you’re paying for data service, get on that phone and complain. That is, if you can get through on the phone!

photo: © Justin Smith / Wikimedia Commons, CC-By-SA-3.0 

##FT1-18