Thor recalls 1,554 motorhomes. Slideout could move unexpectedly

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Thor Motor Coach (TMC) is recalling 1,554 model year 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.

Unexpected movement of the slide-out room can increase the risk of a crash or injury.

TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC’s number for this recall is RC000170.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).

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Jason

Eeeeeek…. Make sure your children don’t ride in the slide! If that doesn’t get your attention – then maybe the fact that water and debris getting inside will likely cause water damage to the inside of your RV over time (and wont realize until the 1 yr warranty expires) and seriously depletes the value of your RV. AND IF THAT DOESNT PEEK YOUR INTEREST – maybe a 3+ year lawsuit for a similar slide drift and breech of warranty issue would…..

Questions….. Who is at fault for the problematic slides? Is it a Thor problem or a Lippert Schwinteck slide manufacturer problem? Who warranties the RV? Is it the dealer or Thor? What if it can’t be fixed by a dealer – or even Thor for that matter? Not sure of the answers here, but I do know the consumer pays a very heavy price (and lost camping time) while they desperately try to have their situation remedied. My ultimate advice is to do your consumer satisfaction homework before buying an RV! I was told by an RV salesman from a large reputable RV dealer in VA to stay away from Thor due to customer care issues (he steered me toward the Tiffin Open Road because of the product and great customer care).

What I do know is that Schwinteck sells the slide component to Thor – and Thor ultimately builds the RV. It is imperative that Thor be precise in this delicate slide manufacturing process. One would hope that Thor cuts and plumbs slide openings, especially super slides, with exact precision and that they also comply with Schwinteck component weight thresholds. They should QC the product after it is built.

Now if there was a problem with any of the above referenced building phases, the consumer would likely never know! The consumer drives away with an RV with manufacturing (or even design flaws) problems before it left the plant! The slide design configuration or weight threshold might be too heavy. The RV cutout might not have been square, for example. Getting in the weeds here – but you get the point….

I have found, in both literature and my experience, that there is very little RV manufacturing regulation that you find in auto industry for example. That is why there are so many lemon RV’s. Thinking poor craftsmanship and inadequate quality control may be catching up with Thor in this case. Good luck all! Happy Camping! Hope to be back soon!